Wine World - Amherst, New York

Wine World: A Premier Beverage Destination

Wine World stands as a distinguished establishment dedicated to providing a comprehensive selection of alcoholic beverages and related supplies. Located at 3158 Niagara Falls Blvd, Amherst, NY 14228, this business has firmly established itself as a cornerstone of the local beverage retail landscape. With a dedicated phone line at 166913396 and a user-friendly website at wineworldny.com, Wine World offers unparalleled convenience and accessibility to its clientele.

Specialties and Services

Wine World's expansive offerings cater to a diverse range of tastes and needs. It operates as a multifaceted business, encompassing the roles of a liquor store, an alcohol retail monopoly (within its defined area), an alcoholic beverage wholesaler, a restaurant supply store, a state liquor store, a specialized wine store, a wine wholesaler, and an importer. This broad scope allows them to provide everything from everyday wines and spirits to specialized craft beverages and professional-grade supplies for the hospitality industry. They pride themselves on curating a selection that includes both established favorites and emerging trends, ensuring customers always have access to the latest and greatest offerings.

Key Features and Amenities

Wine World is committed to providing a superior customer experience. Several features contribute to this dedication:

• No-Contact Delivery: Customers can enjoy the convenience of delivery services without physical contact, prioritizing safety and ease.
• Delivery Services: Prompt and reliable delivery options are available for those who prefer not to visit the store.
• In-Store Pickup: Orders can be placed online and collected conveniently in-store.
• In-Store Shopping: The store itself offers a welcoming and informative shopping environment.
• Onsite Services: Wine World provides expert advice and support to assist customers in selecting the perfect beverages.
• Same-Day Delivery: For urgent needs, same-day delivery services are often available.
• Accessibility: The store is fully wheelchair accessible, featuring an accessible entrance, parking lot, restroom, and seating areas.

Furthermore, the store accepts a variety of payment methods, including checks, credit cards, debit cards, and NFC mobile payments, ensuring flexibility for all customers. The business is a small, locally-owned operation, fostering a personalized and attentive service environment.

Customer Feedback and Reputation

Wine World consistently receives positive feedback from its clientele. Currently, the company boasts 766 reviews on Google My Business, reflecting a strong level of customer satisfaction. The average opinion is 4.9/5, indicating a remarkable level of positive sentiment. Customers frequently commend the store's knowledgeable and helpful staff, highlighting instances of quick problem-solving and personalized attention. One review specifically mentions a staff member’s responsiveness to an email issue, resulting in a timely resolution and demonstrating a commitment to customer service. Many patrons appreciate the store’s ease of access and the availability of expert advice – noting the absence of a need to ‘hunt someone down’ for assistance. The overall atmosphere is consistently described as friendly and welcoming, contributing to a positive shopping experience.

Location and Contact Information

Wine World’s location at 3158 Niagara Falls Blvd, Amherst, NY 14228 provides convenient access for residents in the surrounding area. Customers can easily reach the store by phone at 166913396 or through their website: wineworldny.com. The website offers detailed information about the store's inventory, services, and contact details.

In conclusion, Wine World represents a reliable and customer-centric source for alcoholic beverages and related supplies. Its comprehensive services, convenient location, and commitment to exceptional service make it a valued asset within the community. The business prioritizes accessibility and ease of use, striving to provide a seamless and enjoyable shopping experience for all its patrons.

👍 Reviews of Wine World

Pamela J.

5/5

Very helpful when I went in and asked why I wasn’t receiving emails or texts and the worker confirmed my email and said he would look into it and the next day I got a text message. Very impressed with how quickly he resolved the issue.

Laurie A.

5/5

They are always helpful and friendly. And they are easily accessible. There’s no hunting someone down to help. There are always available with good advice.

Debbie P.

5/5

Love, love, love this place! Top notch employees who are super friendly and go the extra mile! I had two employees do just that for me last night! You really cannot beat the prices here! Great selection of wine and spirits!

Alexander M.

5/5

The store has a great selection to choose from. Service was good. Premises were clean.

Paige M.

5/5

I am not a big wine drinker, in fact I probably hadn't drank any wine in 20 years. But I went to your store to find a Portuguese wine called vinho verde. I asked and the cashier took me to the right location, and was very helpful. Each trip the cashier has been very helpful, adding me to your loyalty club, and even pointing me to Wegmans across the street when I asked if he had any non-alcoholic grape juice when I wanted to get some for my grandchildren.

Ricky B.

5/5

The store personal were very helpful and courteous. I always find exactly what I need and the staff can usually assist with personal experience to meet my desires.

RJ

5/5

Nice store with plenty of options. Rob helped me find what I was looking for and made some great recommendations in the process! They have a rewards program too which is great

Jaime F.

5/5

Great selection and very knowledgeable staff. After sharing what kinds of wine I typically enjoy, Aubrey provided an absolutely perfect recommendation of a new kind to try - I think I just found my new favorite wine!