Sure Thing Burger - Basalt, Colorado

Brandon S.

It’s a pretty average place. A burger and soda costs $17 and fries/ sides are not included. Our burgers were pretty greasy. The fries were really good though. 10/10 on those. It was really clean inside and the staff were really nice. i just think the burgers leave more to be desired.

Eric

Not a bad spot for a burger. Food was very good. Fries are nothing special. The sure thing burger was tasty. Was fun to try.

Jill O.

The milkshake isn't really a milkshake... it's soft-serve ice cream in a cup with a straw. If I'd have known that, I would have just had the free soft-serve that comes free with the meal.

Also, the menu says $10 for the grilled cheese, but they charged $11, and they wouldn't correct it 🫤

Otherwise, the grilled cheese sandwich and fries were great, and my husband loved his burger.

beth E. R.

I believe in supporting local businesses. But one popular business in Willits Town Center doesn't need any help from me. The owner told me in 2022 86.000 kids ate at his restaurant.
The Harvard Business School should do a business case study on this restaurant. The owner knows his market: local high school teams. He made welcoming banners for each team. He welcomes the athletes after every game. He even stays open long past closing time on weekends when there's a game so the kids can eat there and hang afterwards. He even names the burgers after the teams.
And the menu is limited. That means his staff can do what they do well.
And as for marketing: You get a free frozen ice cream with every meal. But you do have to ask for it. I forgot and no one offered.
The best thing here is...the fries. Best outside of Paris. Not an ounce of grease anywhere. Perfectly salted. Crisp on the outside but potato-y soft on the inside. Magnifique! Oh, you do have to order the fries separately.
I ordered the Longhorn burger, named after the Basalt High School teams. I give it a B+. The patty was tasty. The shredded lettuce was so fresh it could have come from a neighboring farm. The Island sauce had a hint of tang.
Both the patio and the inside dining room have long communal tables, like the Hofbrau Haus in Munich. Certainly works when you are hosting teams. The patio is popular when the weather is nice.
Prices are kinda high but so is the rent in Willets. This is in the shadow of Aspen where real estate is selling for $2000 a square foot! The atmosphere here is nothing like Aspen though. Not a drop of pretention anywhere. Everyone is welcome.
The ordering process is confusing for beginners. An employee sits at a non-descript desk. You order and pay with her. Then you find a seat and wait for someone to bring you your food.
The eatery only takes credit cards and Venmo. No cash. So 2023. Do high schoolers even know what cash is
Willits Town Center has oodles of parking. However, the five or six spaces in front are prized since Starbucks is a couple doors down.
I am so glad this place is around the corner from my loft. I will be back!

Leah M.

The place was clean. The food was average in my eyes. Service could have been better . The two girls working the cashier have better agendas than actually working. Texting on the line in guest view doesn’t look the best in the company.

Bill E.

Sure Thing Burger...is exactly that a sure thing. Small menu keeps everything consistent and perfect. It's all made fresh at time to order. The burgers include a soft drink, and there are shakes upgrade are delicious.

Rick N.

First time here while visiting the area. The young man at the register was a wealth of knowledge and recommendations, while not trying to "up sale." My two patty, patty melt was amazing, perfectly cooked with just the right amount of their special sauce on it. We split the fries as he recommended, and my wife had the Turkey Ranchito Burger, which was perfectly cooked and she loved. And on top of that you get a free small cone with the purchase yof a meal. Prices for burgers run $11-$14, and the total was $45ish, but worth it. Highly recommend.

A D.

Pricy but good. I suppose if you're coming from or going to Aspen/Snowmass then the price doesn't matter to you, and it's not much more expensive than any other restaurant. You're up in the mountains where everything is pricier. Was busy for my stop during the holidays. You get a drink and ice cream with your burger. Not mind-blowingly good but solid and worth the stop. Will be back when hankering for a burger. About 2x the price as had we gone to whole foods next door and ate from the hot food bar. But friendly ownership who care about their customers and their food will have me coming back