Sprouts Express - Phoenix, Arizona

Mario F.

I wanted to see if this place had Kombucha. It was the closest store to my hotel.
I was in luck as I entered the store. They have a little bit of everything for such a small store. Fresh fruit, breakfast and dinner items, vitamins. Even if you wanted a latte, you could get one.
I got what I needed and that is what counts.

Jay H.

My first time in a Sprouts Express. While a lot smaller than a regular Spouts, I was surprised at how many different items they did carry. We picked up a few good snack things are were on our way.

John R.

Store location:
1745 E Hebron Pkwy, Carrollton, TX 75010

Let me start off by saying this is hands down THE WORST STORE in their organization. To start off, "Head Cashier, Jessica" was extremely RUDE, UNPROFESSIONAL, and UNHELPFUL, to say the least. I called with an issue and she was non stop trying to overtalk me, told me that i didnt need to speak with a manager, despite asking her several times, told me she was in charge (she is not at all) and then when i finally got her to listen to me, i asked again to speak to a manager, she said "fine" and put me on hold with a tremendous amount of attitude.

I got "manager" Kevin on the phone, and here we go again with the HORRIBLE customer service they have! Kevin explained to me that Jessica wasnt in charge of anything, she was just a cashier. Hahaha cashier thinks she runs the store. Anyways, I explained my issue to Kevin. My issue is that my family had used Instacart (app on phone) to get our groceries this past sunday. The app, the receipt in the app, and the instacart runner all confirmed that this was the exact store they went to. Kevin called me a liar, stating that his Sprouts location DOES NOT support Instacart and then proceeded to call me a liar for accusing his store of any wrongdoing.

My issue i called about was to inform the store that i had bought a bag of string cheese with the date of 5/23/19 on each one, turns out it was molding inside the package.

But neither person i spoke with cared at all, JESSICA and KEVIN (manager) could care less and insinuated that i was a liar.

I will be taking this to corporate and will be speaking with my attorney on how they work their store over there and the level of customer service (nonexistent), along with selling moldy food to consumers.

This is ridiculous on all levels. To be called a liar, to get the attitude i was given over the phone, crazy how he is a so called manager or why JESSICA thinks she runs anything over there.

Dolores D.

Wanted to get some supplements but they didn’t have everything. Very small section for supplements. It’s a great little convenient store and it’s clean inside.

Sammy K.

I have been a loyal customer of Sprouts since day one when store #112 in Austin opened almost ten years ago, even though there are hard working great employees at this store there are also some who should not be working there they have no clue about the stuff they sell, there cheese bin is either not stocked or have wrong prices especially on Wednesdays when the sale starts, if you need some cheese you need to go to deli and take a step lather with you sine you can not see what is happening behind deli counter, each and every week in average we have spent $175.00 there totaling $700.00 plus every month but I have just decided to stop shopping at this store till the store manager really tries to write up the few employees who were rude to me and my wife they did not take any step to help me with my purchase and they had no clue poorly run...It takes a long time to earn someones business but it is so easy to lose them just like TRUST.
Till this issue REALLY gets resolved I will not shop there.

Pamela R.

First, this is an EXPRESS store. It was not noted as such when we were looking for the actual store. They don’t have much at all, mainly canned items, lettuce bags and frozen pizza. Great if you need a quick juice or snack.

Micha M.

This is an EXPRESS Sprouts, not a full size store! They have an extremely limited selection compared to their regular stores, and had literally nothing that was on my list. I feel like the name should be changed to Sprouts Express on Google maps so people aren't misled. I drove out of my way to get here between other errands, only to be sorely disappointed.

Brandon W.

All of this morning's disappointments COULD have been solved with you simply answering the telephone. Pull it together sprouts you're better than this .

** Update **

Please don't insult myself and/or anyone reading this review with your pathetically generic response you've just posted.

Its 2018 and you have a Shoretel Voicemail box setup as your phone number on Google Maps, and what's worse is it hasn't even been set up to represent your company! Call the number yourself and then feel free to leave yourself a voicemail, i promise nobody will pick up.

I purchase my lunch at your many stores across the valley a minimum of 3 times a week. The selection this "Express" store has of half effort sandwiches is pathetic. And they cost is the same as the ones made to order in your store? I shop at your stores because of the quality AND value your actual stores provide. This "Express" store you've created is the idea of someone that is CLEARLY out of touch with your clientele here in AZ.

Be better.