Potbelly Sandwich Shop - Boulder, Colorado

Michael D.

An older woman was killing it BY HERSELF - knocked out our order, 3 online pickups, 5 more people behind us.
Good food.
GREAT SERVICE

Andre A.

A good sandwich place with some interesting combinations. This place runs a similar setup to how other sandwich places work. You can select one of their pre made sandwiches and you can modify it how you’d like. I got the avocado turkey sandwich and the powerhouse salad. I also was encouraged to sample their Mac and cheese. Overall I would say that each of these items were exactly what they sound like, without any sense of “amazing”. The salad was put together in pieces and it prevented the salad from being flavourful. The sandwich was good— just what I wanted and predicted it would taste like. The Mac and cheese tasted like a combination of fresh and powdered cheeses. The cold brew milkshake was very delicious, I would go back just for that (and the cute cookie as a finish was a nice touch). The staff was very helpful and knowledgeable.

maz F.

$8 for a small Italian sandwich with literally 3 pieces of meat on it. Never again.

bill

Food was okay but service was awful. No greetings, very hard to understand what they say, unfriendly with not even a thank you when I paid and left. As if they are doing the customers a favor by being there. I travel the country and no way will I go into another of these restaurants. Floors that were littered with food droppings - obviously have not been swept or mopped in hours, table tops and chairs too. Had to wipe my chair off and table top. Garbage/trash cabinet overflowing, and bathroom a disgusting condition. As the picture shows, litter all over and tampon wrappings hanging out of the disposal can. Being I am a MAN, I prefer not to see the remnants of the last female. It seems like you rather cater to a 3 type use (men, women, trans) for your restroom. Disgusting!
Was the worst customer service. Saw the same behaviors shown to others. No reason I can think of to visit such an establishment again that is dirty, unkept, and disrespectful of their paying customers. I have read prior responses for this establishment. The company expressed gratitude for the review which helps them and promised to better improve things. Well, that review was 4 months ago. When are improvements going to start? Just look at the pics and decide for yourself. Read through other review responses- cut and paste replies. Shameful!

Adam B.

I give most places a pretty reasonable margin of error when it comes to ingredients. Missing lettuce? Okay. Missing mustard? Whatever. But when I order a CHICKEN Mediterranean sandwich and there’s no chicken? Inexcusable.

My online order receipt and confirmation show a Chicken sandwich, and my sandwich has a profound lack of bird. Super lame.

Dew S.

Out of the 3 people working.... not one was friendly hello nothing even after paid gal just walked away. Not very busy place. I had to wipe my table down before we could sit. Sub was ok. Restroom dirty. I had to use a rest room that bothe male and female use.. so gross I am a man I shouldn't see a tampon box next to a toilet. Grossed me out. Won't be back for sure.

Русский ?.

$18 dine in. Sub was pretty good, but service is awful! All 3 cashiers were having fun listening to music pretty loud! And no one of them didn’t even clean the tables! So I had to grab some napkins and clean the table by myself so I could sit and eat!
My visit was on May 03 at 6:15 pm

Jackie W.

Terrible service!! The guy at the counter was mean to me, mean to the people in front of me. He mumbled everything he said, threw the sandwich on the counter and walked off. Rolled his eyes when I asked for a bag!