Penn Station East Coast Subs - Collinsville, Illinois

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Penn Station East Coast Subs: A Detailed Overview

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Penn Station East Coast Subs presents itself as a popular sandwich shop and American restaurant, offering a casual dining experience with a focus on quality ingredients and convenient service. Located at 1126 Collinsville Crossing Blvd, Collinsville, IL 62234, and reachable at 83443400, the establishment caters to a wide range of preferences with its diverse menu and readily available services. The company’s website, penn-station.com, provides further details about the menu, locations, and promotions. It operates as a Takeout Restaurant and offers a comprehensive array of dining options, including Dine-in, Lunch, and Dinner.

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Key Features and Services

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Penn Station is designed to provide a comfortable and efficient experience for its patrons. The restaurant boasts several amenities to ensure customer satisfaction. Delivery services are available, allowing customers to enjoy their favorite subs at home or in the office. Takeout is also readily available for those seeking a quick and convenient meal. Inside, the space accommodates individuals seeking a Solo dining experience, as well as larger groups.

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• Accessibility: The facility is fully Wheelchair accessible, featuring an accessible entrance, parking lot, and restroom. Ample Wheelchair accessible seating is also provided.

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• Comfort and Convenience: Customers can expect Comfort food, a Quick bite, and a relaxed atmosphere perfect for both families and individuals.

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• Payment Options: Penn Station accepts a variety of payment methods, including Credit cards, Debit cards, and NFC mobile payments.

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• Reservations: Reservations are accepted, providing customers with the ability to secure a table in advance.

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• Other Amenities: High chairs and a Kids' menu are available to cater to families with young children. A Free parking lot and Free street parking are offered for added convenience.

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Menu and Specialties

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While the menu isn't explicitly listed on-site, Penn Station is renowned for its Sandwiches, which are crafted with fresh ingredients and a variety of toppings. The restaurant’s core offering centers around East Coast subs, featuring classic combinations and customizable options. Beyond sandwiches, they offer sides such as Med fries and various drinks. Catering services are also available, allowing customers to order in bulk for events and gatherings.

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Customer Feedback and Reputation

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According to Google My Business, Penn Station East Coast Subs has garnered 381 reviews, reflecting a significant level of customer engagement. The Average opinion is a strong 4.2 out of 5, indicating a largely positive customer experience. However, some reviews highlight concerns regarding pricing, with one customer noting a cost of $20 for a regular meal, fries, and a drink. Suggestions for price adjustments to compete with establishments like Subway or Jersey Mike’s were also expressed. Despite this feedback, many customers appreciate the quality of the food and the friendly staff. The restaurant seems to be successful in attracting a diverse clientele, including College students, Groups, Tourists, and families with Good for kids.

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The positive feedback consistently emphasizes the taste and freshness of the sandwiches, alongside the pleasantness of the service. The restaurant's ability to accommodate various dietary needs and preferences, coupled with its convenient location and amenities, contributes to its appeal. The Casual atmosphere and variety of seating options – from individual tables to larger areas – ensure a comfortable experience for all visitors.

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"summary": "Penn Station East Coast Subs is a popular sandwich shop and American restaurant offering a casual dining experience with a focus on quality subs and convenient services like delivery and takeout. With a 4.2/5 average rating, it caters to a diverse clientele.",
"keywords": "Sandwich shop, American restaurant, takeout, delivery, subs, Collinsville",
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👍 Reviews of Penn Station East Coast Subs

Erik M.

4/5

For anyone wondering, it was 20 bucks for a regular meal , med fries and a drink. No prices on the menu. Probably why no one was really in there. The food was good the staff were friendly. But if they wanna compete with subway or jersey mikes they got lower the price. Definitely won’t be back for the price.

Mari A.

1/5

Went to this location Sunday 7/7/24 a round 7pm ordered a cheese steak. Before we entered we received dirty looks as they were watching from the window. The store employees were vaping in the store. They were rude and seemed as if they didn’t want us there. I finally placed my order after standing there while the female employee took another puff of her vape never washed her hands while the male employee started my sandwich. He purposely left every topping off my sandwich it was cheese and meat nothing else. I don’t live in the area but I grew up on Penn Station and absolutely loved it. I’m visiting from Texas and traveled to this location to enjoy a piece of my childhood. So of course once I made it back to my hotel room opened my sandwich I was totally disappointed be that I paid 20.00 for a bun with cheese and meat. If I could give zero stars I would. I will also contact corporate on how to treat people even if they don’t look like you.

Gabrielle C.

5/5

The people here are always kind and the food is always amazing.

Jade K.

2/5

My food was a mayo sandwich with barely any meat and my boyfriends was a chicken teriyaki loaded with onions and barely any meat. Do better for 40 bucks. We won't be back.

average J.

4/5

Had s rare coupon for buy one sub get one free. We both decided on steak and cheese with onions and banana pepers.We also ordered a medium fry to share since we were dining in.The Sammichs and the fries came out hot and fresh. Delicious!! And the staff was friendly as always.The only thing I didn't like was that the cookies that were available were all cut up in a box
(No singles for sale),which I didn't purchase. Maybe they sold out early but I didn't ask.Anyway we will be back..Yeaaaah PENN STATION!!!!

Tosha J.

1/5

Went in at 7:30pm own June 30 @ 7:30 the manager said there closing in 30 mins and he could not make a Philly. Poor customer service if your open until 8pm why the only choice a deli sandwich. The normal night manager was on vacation.

Daniel K.

2/5

Only good thing was a polite and social manager. One of the cooks looked like they took it upon themselves to surprise said manager and leave for the day. They also stole my sandwich and fries to which management acted like they didn't know what happened and had to make me a new one. Sorry, yall.

I get it. Not every EE is an allstar. I'm either off base and pure witchcraft is how the sandwich disappeared into the abyss, or it was one bad EE making the whole experience terrible.

Troy B.

5/5

Go there. Beats subway. I needed to pick up something from the nearby Home Depot on my way home and stopped in. The sub was great. The waitstaff, especially Josh, had excellent attitudes and customer service skills. They should teach those at other places i have been. Will definitely stop in again. Keep up the good work!