AgriAdvancement

Orchard Supply Hardware - Capitola, California

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 1601 41st Ave, Capitola, CA 95010, United States.
Phone: 8314757701.
Website: osh.com
Specialties: Hardware store, Garden center, Home improvement store.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Assembly service, Service guarantee, Quick visit, Cheques, Credit cards, Debit cards.
Opinions: This company has 82 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of Orchard Supply Hardware

Orchard Supply Hardware 1601 41st Ave, Capitola, CA 95010, United States
☎️8314757701

⏰ Open Hours of Orchard Supply Hardware

  • Monday: 8 AM–8:30 PM
  • Tuesday: 8 AM–8:30 PM
  • Wednesday: 8 AM–8:30 PM
  • Thursday: 8 AM–8:30 PM
  • Friday: 8 AM–8:30 PM
  • Saturday: 8 AM–8:30 PM
  • Sunday: 8 AM–7 PM

Orchard Supply Hardware: Your Local Home Improvement Haven

Nestled in the heart of Capitola, Orchard Supply Hardware (OSH) at 1601 41st Ave stands as a beacon for homeowners, gardeners, and DIY enthusiasts seeking top-quality hardware, gardening, and home improvement solutions. With a rich history dating back to 1931, OSH has consistently provided exceptional service and a wide array of products to the local community.

Main Services

  • Hardware Store: OSH offers a comprehensive selection of hardware essentials, from fasteners and tools to plumbing and electrical supplies. Whether you're tackling a minor repair or a major renovation, their extensive inventory ensures you'll find what you need.
  • Garden Center: The garden center at OSH is a paradise for green-thumbed customers. They stock a vast assortment of plants, trees, and shrubs, along with gardening tools, accessories, and advice to help you create and maintain beautiful outdoor spaces.
  • Home Improvement Store: OSH carries a wide range of home improvement products, including building materials, paint, hardware, and decorative accessories. Their knowledgeable staff can assist you in selecting the right materials and tools for your project and provide guidance throughout the process.
  • Services: In addition to their extensive product offerings, OSH provides several valuable services to enhance your shopping experience and help you complete your projects with ease. These services include:
    • Assembly service: Expert assembly of furniture and other products to save you time and effort.
    • Service guarantee: OSH stands behind their products and services, offering a satisfaction guarantee to ensure your complete confidence.
    • Paint mixing: Professional color matching and custom paint mixing to help you achieve the perfect shade for your project.
    • Key cutting: Quick and accurate key cutting services to meet your specific needs.
    • Glass cutting: Custom glass cutting for mirrors, picture frames, and other applications.

Location and Access

OSH is conveniently located at 1601 41st Ave, Capitola, CA 95010, in the heart of the 41st Avenue business district. This prime location places the store just minutes from nearby neighborhoods like Soquel, Aptos, and Scotts Valley, making it easily accessible for customers throughout the Santa Cruz County area.

For those traveling by car, OSH offers a spacious, wheelchair-accessible parking lot with ample space for customers to park and unload their purchases. The store's entrance is also wheelchair-accessible, ensuring that all customers can shop with ease and convenience.

Public transportation options are available nearby, with multiple bus stops serving the 41st Avenue corridor. The Capitola Mall, located just a short distance from OSH, also offers additional shopping and dining options for customers to enjoy.

Featured Characteristics

OSH stands out among home improvement retailers due to several unique characteristics that set it apart and enhance the customer experience:

  • Local expertise: OSH's knowledgeable and friendly staff is deeply rooted in the local community, providing customers with personalized service and expert advice tailored to the unique conditions and challenges of the Santa Cruz County area.
  • Community engagement: As a longstanding member of the Capitola community, OSH actively supports local causes and events, demonstrating their commitment to giving back and strengthening neighborhood ties.
  • Sustainability focus: OSH is dedicated to promoting sustainable practices and offering eco-friendly products to help customers create more energy-efficient and environmentally responsible homes. Their selection of green products includes organic gardening supplies, energy-efficient lighting, and water-saving fixtures.
  • Layaway and special orders: OSH offers layaway services and the ability to special order items not typically stocked in-store, ensuring that customers can find the perfect products to fit their needs and budget.

Practical Information

  • Hours of operation: OSH is open daily, with extended hours on weekends to accommodate customers' busy schedules. The store's regular hours are as follows:
    • Monday - Friday: 7:00 AM - 9:00 PM
    • Saturday: 7:00 AM - 8:00 PM
    • Sunday: 8:00 AM - 7:00 PM
  • Payment methods: OSH accepts various payment methods, including cash, check, debit, and credit cards. They also offer a convenient online shopping option with in-store pickup for added convenience.
  • Website and contact information: For more information about OSH's products, services, and promotions, visit their website at osh.com. You can also contact the store directly at 831-475-7701 for assistance with your home improvement needs.

Customer Reviews and Positive Aspects

With an average rating of 4.1/5 from 82 Google My Business reviews, Orchard Supply Hardware has consistently impressed customers with its exceptional service and product offerings. Some of the most frequently cited positive aspects in customer reviews include:

  • Excellent customer service and knowledgeable staff who go above and beyond to assist customers with their projects and purchases.
  • An extensive selection of high-quality products at competitive prices, making OSH a one-stop-shop for home improvement needs.
  • Convenient location, easy access, and ample parking, contributing to a hassle-free shopping experience.
  • The store's commitment to supporting local causes and events, fostering a sense of community engagement and goodwill.
  • Valuable in-store services, such as custom paint mixing, key cutting, and glass cutting, that help customers complete their projects with ease.

Customer reviews also highlight the store's well-maintained appearance, cleanliness, and organized layout, further enhancing the overall shopping experience.

In conclusion, Orchard Supply Hardware at 1601 41st Ave stands as a trusted and valued resource for homeowners, gardeners, and DIY enthusiasts in the Capitola area. With its comprehensive product offerings, expert service, and commitment to community engagement, OSH continues to set the standard for excellence in the home improvement retail industry.

👍 Reviews of Orchard Supply Hardware

Orchard Supply Hardware - Capitola, California
Jenae L.
5/5

Closing sale happening now!
Quick before all the good stuff goes first. Spray paint basically wiped out, lots of good patio furniture left.

Grab lumber here before it goes! Insane prices at the moment - up to 60% off items.

They even have Christmas items ready for sale so you can get a head start on holiday shopping for a great price. If you want to prep for Halloween, lots of fun decor here!

Employees are super friendly and are here to help you even when their store is going away. Nice clean bathrooms and plenty of parking

Orchard Supply Hardware - Capitola, California
Lara B.
5/5

Tom and the team at orchard are super knowledgeable, helpful and friendly. Tom went above and beyond to help me with a household repair I was doing myself but was stuck on. That's the kind of service you can't get at Home Depot. It's more like an old fashioned hardware store. At least as close as you can get in this day and age.

Orchard Supply Hardware - Capitola, California
sean C.
2/5

I went there this morning at 8am and purchased cement and mulch, got my pull tags then went to loading area, it was closed. I went back at 10am and it was still closed. I then went to customer service and asked if that department was closed on Sunday, I was told they should be open. He then called the manager on duty, Issac to ask when it would be open. He was told the crew was doing other jobs and that is why they were not open. No apology, no 'please give us 5 minutes', nothing. I asked for my money back and went to Home Depot, where I bought the same items for $6 less.

Orchard Supply Hardware - Capitola, California
Matt O.
5/5

Friendly neighborhood hardware store with an awesome nursery! All of your tools, plants, paint, grilling needs, patio furniture, etc. in one place, and a very knowledgeable and helpful staff too. I love OSH!

Orchard Supply Hardware - Capitola, California
Christine N.
5/5

Service with a smile. The people in the gardening department have been especially helpful to me. I have come in on several occasions asking for help with planting, feeding flowers, lawn care, how to turn hydrangeas blue, painting dead bushes and grass ad nauseum, and never once have I been greeted with an exasperated look or negative comment. Everyone there is so friendly, cheerful and helpful.

Orchard Supply Hardware - Capitola, California
Eric I.
1/5

Some of the worst customer service I've ever seen.

Attempted to buy a HVAC air filter here. Was unsure where it was located so I asked for directions.

Was provided poor instructions and I was unable to locate it so I asked again. Was provided with the same poor instructions.

It appears they were too lazy to show me where it was located after I explained to them I was unable to find it with the instructions they provided.

I attempted to locate it again and was unable to.

Being thoroughly annoyed I just walked out. I saw no point in asking a 3rd time since clearly they didn't care about helping me.

I'm not sure what happened since my last two experiences including one in September this year were great with helpful employees. Things change in a short period of time I guess.

Went to Ace Hardware instead. Night and day difference in customer service! They actually cared about me getting the right product.

Orchard Supply Hardware - Capitola, California
Paul S.
4/5

For years this place is the best for all your hardware needs. Great customer service. Never feel intimidated asking questions I might think people would feel Im dumb about. However, the past few times I have gone in and wanted to purchase something they have tags to pick up and the warehouse can't find. A little bit of a bummer but Ill still shop over home depot

Orchard Supply Hardware - Capitola, California
Peter A.
1/5

Trying to find out if the store is open on Christmas to do a sink repair. Unfortunately, unlike Home Depot (which is very clear) the web site and internet listing for OSH does not say. All they say is "Christmas may affect store hours". This is a stupid and unclear message. I guess they want me to waste my time to drive down and try the door.

Orchard Supply Hardware - Capitola, California
Jenae L.
5/5

Closing sale happening now!
Quick before all the good stuff goes first. Spray paint basically wiped out, lots of good patio furniture left.

Grab lumber here before it goes! Insane prices at the moment - up to 60% off items.

They even have Christmas items ready for sale so you can get a head start on holiday shopping for a great price. If you want to prep for Halloween, lots of fun decor here!

Employees are super friendly and are here to help you even when their store is going away. Nice clean bathrooms and plenty of parking

Orchard Supply Hardware - Capitola, California
Lara B.
5/5

Tom and the team at orchard are super knowledgeable, helpful and friendly. Tom went above and beyond to help me with a household repair I was doing myself but was stuck on. That's the kind of service you can't get at Home Depot. It's more like an old fashioned hardware store. At least as close as you can get in this day and age.

Orchard Supply Hardware - Capitola, California
sean C.
2/5

I went there this morning at 8am and purchased cement and mulch, got my pull tags then went to loading area, it was closed. I went back at 10am and it was still closed. I then went to customer service and asked if that department was closed on Sunday, I was told they should be open. He then called the manager on duty, Issac to ask when it would be open. He was told the crew was doing other jobs and that is why they were not open. No apology, no 'please give us 5 minutes', nothing. I asked for my money back and went to Home Depot, where I bought the same items for $6 less.

Orchard Supply Hardware - Capitola, California
Eric I.
1/5

Some of the worst customer service I've ever seen.

Attempted to buy a HVAC air filter here. Was unsure where it was located so I asked for directions.

Was provided poor instructions and I was unable to locate it so I asked again. Was provided with the same poor instructions.

It appears they were too lazy to show me where it was located after I explained to them I was unable to find it with the instructions they provided.

I attempted to locate it again and was unable to.

Being thoroughly annoyed I just walked out. I saw no point in asking a 3rd time since clearly they didn't care about helping me.

I'm not sure what happened since my last two experiences including one in September this year were great with helpful employees. Things change in a short period of time I guess.

Went to Ace Hardware instead. Night and day difference in customer service! They actually cared about me getting the right product.

Orchard Supply Hardware - Capitola, California
Christine N.
5/5

Service with a smile. The people in the gardening department have been especially helpful to me. I have come in on several occasions asking for help with planting, feeding flowers, lawn care, how to turn hydrangeas blue, painting dead bushes and grass ad nauseum, and never once have I been greeted with an exasperated look or negative comment. Everyone there is so friendly, cheerful and helpful.

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