New England Soup Factory - Salem, Massachusetts

Erin G.

We found this little place while walking through town. The food - we got the New England Clam Chowder - was delicious! Would highly recommend trying it. The selection looked very appetizing.

The service was just ok. The woman behind the counter was rather short with us and did not seem like she wanted to be there. I totally understand that everyone can have bad days, but first impressions are important.

The place was very clean and quaint.

Clemente S.

This place was amazing. For like 20 bucks I had a great soup (Lobster Newberg), a really good sandwich (Little Italy), a soda and dessert. The guy was super nice, the food was prepared immediately, and the place was almost empty so there was no wait. If you like New England soup I cannot recommend this place enough. Just order what I ordered, you can't go wrong.

Ernes T.

I really wish I paid more attention to the latest reviews before ordering. This has to be the worst wrap I’ve ever had. It has zero taste, not sure how else to describe it. The chicken noodle soup is average, at best. I unfortunately also ordered the “home made” Mac and cheese as well - it can compete with the wrap, close second I would say. It should be illegal to sell this type of food. Stay away as far as you can, that would be my recommendation.

Kristen M.

Stopped in when visiting Salem and it was a great decision! The employee recommended mixing the chicken vegetable and the Greek lemon orzo and it was a tasty combo! The egg noodles were small and pillowy. Definitely check it out here!

Nicole P. (.

So delicious! I had the New England clam and corn chowder. Amazing flavour and texture — the clams were so fresh! Would definitely come back 🙂

Michael G.

Delicious soups! They were great with free samples and very friendly overall. I would HIGHLY recommend!!

Spencer T.

Incredible little local spot. Maybe the best lunch in town under ten bucks. The lobster newburg was rich, perfectly spiced, great for a rainy afternoon.

Charlotte H.

Not the best. My family and I went in for 3 bowls of soup , which was mediocre… not very filling. My sister got the “Mac n cheese” which was egg noodles and cheese… and half a wrap. The Mac n cheese was microwaved and it was $6 dollars for a scoop and a half. She also had half a wrap which came out to be a total of $13 dollars including the Mac n cheese. Ridiculous for just a scoop of Mac n cheese and half a wrap. I had gotten the Italian beef stew. It was very good so I recommend getting that if you do come here. A bowl and a side of bread (doesn’t even come with a side of butter) is $11.50… my mother had gotten the chicken noodle soup and not only was it mediocre. It had the same egg noodles as the Mac n cheese and barely had CHICKEN in it… my sister and I had gotten two iced teas for $8 dollars. So it came out to be a total of $57 dollars… the prices are ridiculous and the soup is good but it’s not $57 dollars good. I would recommend spending your money else where.