Kroger - Madison, Alabama

Address: 4579 Wall Triana Hwy, Madison, AL 35758, United States.
Phone: 2564610914.
Website: kroger.com.
Specialties: Grocery store, Propane supplier.
Other points of interest: Kerbside pickup, No-contact delivery, Delivery, In-store shopping, On-site services, Same-day delivery, Great produce, Wheelchair-accessible car park, Wheelchair-accessible entrance, Organic products, Passport photos, Prepared foods, LGBTQ+ friendly, Transgender safe space, Quick visit, Plastic bags, Cheques, Credit cards, Debit cards, NFC mobile payments, SNAP/EBT, Credit cards, On-site parking.
Opinions: This company has 1052 reviews on Google My Business.
Average opinion: 4.3/5.

Location of Kroger

2564610914

Kroger, located at Address: 4579 Wall Triana Hwy, Madison, AL 35758, United States, is a well-known grocery store and propane supplier. The store offers a variety of services, including kerbside pickup, no-contact delivery, delivery, in-store shopping, on-site services, same-day delivery, and great produce.

The store is wheelchair-accessible, with wheelchair-accessible car parks and entrances. It offers organic products, prepared foods, and is LGBTQ+ friendly and a transgender safe space. You can make quick visits, and the store accepts various payment methods, including plastic bags, cheques, credit cards, debit cards, NFC mobile payments, SNAP/EBT, and credit cards. The store also offers on-site parking.

Kroger has a reputation for having excellent produce and a wide variety of products. The store has received 1052 reviews on Google My Business with an average opinion of 4.3/5. Customers have praised the store for its friendly and helpful staff, cleanliness, and convenient location.

In addition to its grocery offerings, Kroger provides passport photos, making it a convenient one-stop-shop for many customers. The store also offers a variety of prepared foods, making it an excellent option for those looking for a quick and easy meal solution.

Kroger is committed to providing excellent customer service and a positive shopping experience. The store offers a variety of services to make shopping convenient and accessible for all customers, including those with mobility challenges.

Reviews of Kroger

Perry Ann Hancock

2/5

I typically love shopping at Kroger, but my self-checkout experience today was disappointing. The long strip checkout was chaotic, and I had to run back and forth to bag groceries while trying to scan. When it came time to scan my wine, the system required ID verification—twice—which caused a long delay since the one worker covering all the self-checkout lanes was too busy. I ended up waiting around for about 5-10 minutes, waving for help, while other employees just told me to wait for the busy attendant. And with about 80% of regular checkout lanes closed, shouldn't there be more self-checkout machines? It’s almost 2025, and with such a shortage of employees, it just doesn’t make sense. Also, why not have an ID verification system that doesn’t interrupt the checkout process? Having to stop everything to scan my ID twice made it more stressful than necessary. Kroger needs either more attendants in self-checkout, more machines, or an improved system that doesn’t hold up customers.

Craig Covington

2/5

I live nearby and this is my grocery store of choice. However, the management doesn't seem to care to enforce basic laws. I have been here twice in the last 24 hours, and continue seeing dogs that clearly aren't service animals in the store. One was barking loudly unless being pet, the other trying to get at me for attention as I walked by.

I LOVE animals, but this isn't Europe. Even there, they have places to let your dog chill while you grocery shop.

Kimberly Ferguson

5/5

Every time I go there's an angel always going out of her way to help me on self checkout! She definitely deserves a promotion because people like her in life dedicated and faithful are scarce! I always love to see her! She looks out for me like we are family! She is very valuable and make sure you treat her well!

Yan Xia

1/5

When I used self check out, 7 of my last 10 gave me alarm saying I left item in my cart, but the image shows no problem. If you want a quick shopping, DO NOT choose this store...

KP G

4/5

Clean store. Easy parking. Lots of holiday items. Full service Starbucks inside, that lets you order ahead.

Sushi bar. Many flower and plant options.

glowieee

5/5

Emily in the Floral section was incredibly helpful with making a selection of a few items I was interested in. She goes above and beyond and really made a great impression upon me! I'm about to have one happy wife!

Michael Pham

5/5

An employee named Jasmine Keefer helped me alot and was really nice to me with greetings and everything else. She really is the example of happy and friendly that every store employee throughout America should follow.

Ladybug “Unity” Grg

4/5

Calming knowing I did not hear over intercom speaker to hide valuables and do not leave cart unattended with belongings in it cuz we are not responsible for stolen items ( heard this over intercom at Kroger in Huntsville off Oakwood Ave)!!!!!!!