Jerry's Fruit & Garden - Niles, Illinois

jania H.

I am a huge fruit lover and they definitely satisfied that need. I got over 40 different items (fruits, veggies, some dairy products) and spent less than $150. I came all the way from Indiana and will be back when I run out lol.

José A. P.

I came across this supermarket coming back from work expecting to find things to make at dinner. Everything is amazing around here but I wasn’t a fan on how they treat they’re hard working employees, I could see in there eyes that they are not being treated or being payed enough for all of the hard work they do at this super market, on top of that they don’t even have seats to sit during the time they are working. I leave this one star because I don’t like how they treat they’re employees. It should be welcoming to both the employees and the customers

Soojin K.

I know Jerry's is a popular market, but they should train their associates properly with manners.
I went to the shop today (10/5/2024), but there was a lady who was putting items in the cashier, she was extremely rude.
She puts every items in one bag (I bought cabbage, onions, carrots and other heavy items etc.), did not evenly distributed the items. It feels like she puts my items in the bag like garbage.
She even puts egg and cabbage together, and other bags were like onions, apples all in same bag and handle of the bag was almost about to rip off.
I had bad experiences with Jerry’s previously where they put all things together ended up bag got ripped off even before I arrived at my house.
I asked the lady nicely for 2 extra bags, and she said no. So I said to the lady that she put too much heavy stuffs all at once, and her reply was “no” and gave only one bag. I think her English was not so fluent, but since I need the bag, I got extra bag from other cashier, but that rude lady came up to me and took the bag away from me without saying anything, and it was extremely ridiculous and I felt very disrespected and discriminated.
I don’t want many bags, all I want is to have at least even distribution so that way my stuffs stays in the bag safely, and does not fall off due to the broken bag before I arrive at my house. I get this place is busy, but show some courtesy. It was very terrible experience.

Dusty O.

[Pros:] Prices for some things are low, probably produce more than anything else. You'll probably save money if you manage to convince yourself that it's worth the headache.

[Cons:]

•Quality- most of the stuff here is close to expiration. Raspberries, blueberries, strawberries are almost always moldy when I see them. Other fruits and vegetables are usually soft and don't seem fresh. Boxed items on sale and other sale items are always really close to expiration (check the dates of you don't believe me)

•Employees- this is not something I enjoy saying, but employees seem disrespectful. It's almost like they dislike customers. The guys stocking shelves behave strangely.

•Layout- the store needs to be restructured at the very least to take advantage of the limited space that they have. It is very difficult to maneuver a cart through the store or even just your body without a cart. This place is a claustrophobics nightmare. Customers part carts everywhere while they navigate the produce section because there is insufficient space to shop.

•Checkout- you'll definitely wait a little to even get to the register and the belts are shorter and leaner than average I think.

•Parking- very tight spots, not enough spots. There is a good chance that a car or cart can hit your car when you come here. Pedestrians are in danger of getting hit too because of parking lot traffic and negligent drivers.

•Carts- old enough that they look as if they survived through some natural disaster. I saw one today with a wheel bent at 45°

[Final thoughts]

-I feel like my blood pressure rises every time I come here. I don't feel welcome in the store; employees usually won't smile or say hello (with the exception of the cashiers maybe). It's overcrowded (I've been hit with carts before). Employees are constantly stocking, and they'll make you feel like your existence is inconvenient to them.

Come try to see the excitement for yourself. If you want the full immersive experience, show up on Saturday or Sunday and you'll think you're in the last grocery store on earth while the world is ending.

Mama C.

Jerry’s is my favorite for seasonings, veggies and fruits. They have been around for years. Thanks for still supporting your community and not raising your prices ridiculously high like some of these other chains do. Best prices hands down. 🙌💯

Joseph S.

I mean, if you know this place, you know this place. Great produce, and a great price. The image I put below was for a fire roasted salsa, and was $13! My only comment about their produce, is you typically have to use it right away. For longevity, I wouldn't highly rank. For quality, and cost, you simply cannot beat this place.
Hint, go late evening during the week, you'll thank me later! 😁

Zaid A.

I had an extremely frustrating experience with Jerry's Fruit today. Two days ago, I purchased a durian for $29.93, which is already quite a hefty price for a fruit. Unfortunately, when we opened it, we discovered that it was not only waterlogged but also rotten. The stench was overpowering, and the fruit was utterly inedible.

We kept the fruit frozen, and I had intended to return the durian yesterday, but due to a demanding work schedule, I was unable to do so until today. I drove 30 minutes to the store to address the issue, hoping for a resolution. However, when I spoke with the manager and an employee named Jesus—whose shirt identified him as "Said"—he refused to provide his full name, which was very odd. The manager's response was shockingly unhelpful. He was not only rude but also displayed a high level of unprofessionalism and poor communication skills. He dismissed my concerns outright and insisted that nothing could be done about the spoiled fruit.

I spend hundreds to thousands of dollars on food from this store. This level of customer service is utterly unacceptable. I will certainly never purchase durian from Jerry's Fruit again, and I strongly advise others to reconsider before buying durian from this store.

Bananas B.

Cheap produce on some of the things but you definitely have to check the condition of the things they're not afraid to put rotten stuff on a Shelf. Too crowded to shop during the day and if you go at night, they start packing it up more than an hour before they close so Slim Pickens.

Every time I go in I expect to leave with a cart fully loaded and I end up leaving with a cart 15% loaded. I'm never not let down but at least they have a couple things I need at a good price.