Hilton Garden Inn NYC Financial Center/Manhattan Downtown - New York

Hilton Garden Inn NYC Financial Center/Manhattan Downtown

Ubicado en el corazón de Lower Manhattan, el Hilton Garden Inn NYC Financial Center/Manhattan Downtown es un hotel de lujo que ofrece una experiencia única para viajeros y negocios.

Características

• Ubicación: 6 Water St, New York, NY 10004
• Teléfono: 2122481100
• PÃgina web:

Especialidades

El hotel ofrece una variedad de servicios y comodidades, incluyendo:

• Hotel
• Cafetería
• Bar
• Conexión a Internet
• Almacén

Opiniones

Este hotel tiene 1743 reseñas en Google My Business con una media de opinión de 4.3/5.

Información recomendada

Para planificar tu estancia en el Hilton Garden Inn NYC Financial Center/Manhattan Downtown, te recomendamos:

• Reservar con anticipación para asegurar la disponibilidad
• Explorar la zona circundante para descubrir sus atracciones y servicios
• Utilizar el transporte público o caminar para llegar a otros lugares de interés

👍 Reviews of Hilton Garden Inn NYC Financial Center/Manhattan Downtown

Penny K.

Great experience! Very friendly staff! Martin and Fasi were so helpful in keeping our backs before check-in and after check-out until we could come back to retrieve them. Accommodating with a smile. 😊 Our stay at this hotel was fabulous. The room was clean and had a very nice glass shower plus a fridge and microwave. Great view of the city, also.

Yiqun W.

3/5

Location-wise, very convenient and quiet during the night. We first stayed here in 2023 and enjoyed our experience, so we booked it again this year. However, I was disappointed this time. While the front desk were very friendly and accommodating, the quality of service had taken a sharp decline. We asked the staff to relay to housekeeping that we needed fresh towels daily, and we almost never received a full, clean set. The sheets were coming off the bed upon our arrival, and the shower was not very clean. The water pressure in the shower was also shockingly weak. The housekeeping staff did not speak any English, so even communicating with them to get an additional towel proved to be a challenge. However, asking them directly proved to be beneficial, as it seems the front desk were not relaying our messages to them. Overall, we may splurge for something nicer next time, it seems that the quality is not what it used to be.

Celi Z.

5/5

This hotel is great for the location. Looking at the sunrise and sunset is so beautiful. The room is on the smaller side but it's NYC plus it was very reasonably priced so that was okay to me. I didn't like how the bathroom didn't have actual doors just a slide door but it is to save space. The staff was extremely nice, they let me check in early as well. The food on the 2nd floor is delicious and had a great experience with them. I felt safe here, transportation close by. I would definitely come back here.

Milena M.

1/5

The Hilton Garden Inn Financial Center offers a privileged location in Manhattan and a spacious room, but leaves a lot to be desired in terms of service and attention to detail. For such a high price, we expected a much higher standard, especially as a Hilton hotel. The experience was by far the worst value for money we've ever had when traveling, delivering less even than more economical lodgings. Positive points: - Excellent location. - Spacious room with fridge and microwave. - Friendly and efficient reception staff. Negative points: - Problems with the thermostat (extreme cold and noise). - Serious shortcomings in replenishing amenities. - Inconsistent housekeeping service. - Bed comfort and pillows far below expectations. If location is the only determining factor, it could be a viable option. However, if you expect quality service, comfort and the Hilton standard of excellence, this hotel doesn't deliver. I don't recommend it. We filed a complaint with the Customer Service Center and they never got back to us. Lack of customer care.

Jessica G.

2/5

We were able to check in early which was nice.
Our first room was by the elevator and not cleaned- sheets appeared dirty and there was an odor.
Our second room was clean, but the TV didn’t work. We asked for help with the tv more than once and it finally started working on our last day.
We asked the front desk for a place for a quick bite and he directed us to a nearby place that was closed.
That’s all I can remember.
I enjoyed being near the ferry and subway but I saw other hotels I would choose next time, mostly due to the service.

Michael D.

Booked a trip to go see the statue of liberty and was not able to take some items through security. Someone at security said one of the hotels might let me check a bag. After going to multiple hotels and being turned away, Mortin and Haidi at the Hilton Garden Inn were extremely professional and allowed me to check in my bag even though I was not a guest at the hotel. Their professionalism and courtesy allowed me and my family to enjoy our booking to see the statue of liberty. Highly recommend this hotel due to their professional and extremely friendly staff, and a huge shout out and thank you to Mortin and Haidi.

Gessica M.

Really nice hotel. They give you free coffee in the morning which is nice the hotel itself is clean friendly staff and nice big rooms which is rare for New York. Lovely view too. We had an issue with our shower head the day we arrived and maintenance came same day to fix it even though it was quite late which was really helpful

Tom M.

We have been Hilton Honors members for years and try to stay at a Hilton Hotel wherever we go, but this was one of the best stays we ever had. Shantel booked our room for the weekend and gave us a great deal—a room with a lovely sea view! We also received excellent service and conversation from Sarah and Laura while there. Also, the room was a good size, clean and comfortable. ||Thank you ladies. We look forward to staying with you again.|Michele & Tom McDonald