Arconic Massena Operations - West Plant - Massena, New York

A1mobiledetailingmiami

Hey trucker, stay away from this place as soon as you arrive, the people at this facility are the worst ever. Especially the lady in the shipping and receiving building No. 223 is very rude, disrespectful and unprofessional in her work, she does't know to treat people, her attitude is the worst, she should not work in customer service. You should change your jobs if you read this message. Look at the work she did after unloading the dry van trailer. I gave her a clean trailer to load and in the end she unloaded it and leave my trailer with woods and steel nails on the floor. WHAT CRAZY!! Be carefull trucker!!

Jorge M.

You just been warn!! If I would’ve been able to give a no star I would’ve. I’ve been trucking for over 30 years have never seen or experienced a place like this one. There’s two laws here, one for the Whites the other for Blacks and Hispanics. I couldn’t check in with out the safety requirements but yet the guy next to me was white and checked in with no safety. Once I put my safety equipment he told me couldn’t go in with my sunglasses but yet the white dude went in with his sunglasses. I had to strap outside with a black young man. While the white folks where strapping inside. Just been warn again All racist comments are true. I couldn’t believe but experienced it.

Kevin S.

Address 45 County Rte 42 or 1 Alcoa Rd do not take 37B low bridge 13ft and the town doesn't really want you coming through there...... Come off of 37 the main highway onto Alcoa Rd ....

Cross over the bridge and hang a left at the stop sign you'll see the entrance to the right park against the guardrail come fully prepared with hard hat gloves safety vest eye protection Etc they run the gamut on safety....

For my foreign friends be prepared to have to speak and read English extremely well no cell phone translation allowed this is a no BS facility for the most part....

Jason C.

Loading hours are from 0700 to 1530 only. It is a very large facility, so make sure to pay attention to directions. Loading is slow at best, so be prepared to wait all day.

They do allow overnight parking in the staging area outside the main gate, and there are a few food options nearby.

Dragancho K.

i picked up from Alcoa but it is same check in.
the guard lady was very nice, real quick loading i was in and out in about 45 minutes and they have driver's restroom, as a 🚚 driver there is nothing else i can ask for

Relaxation S.

They're not bad about getting you in and out but they will overload you beyond 80,000 pounds and they don't allow you to use their scaled, which should be illegal.

Victor R.

Quick loading, great people, big parking

Иван ?.

If you are not born and raised in the USA, don’t come here!!! If you don’t trust me just try...