Archer Daniels Midland Company - Decatur, Illinois

Overview of Archer Daniels Midland Company

Archer Daniels Midland Company (ADM) is a well-established food processing company headquartered at 4666 East Faries Parkway, Decatur, IL 62526, United States. With a phone number 217-424-5200, ADM is readily accessible for inquiries. The company's web presence can be found at their official website, which offers insights into their operations, products, and services.

Key Features and Accessibility

ADM prides itself on its facilities, ensuring accessibility for all visitors. Notably, the company boasts a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating its commitment to inclusivity. For those preferring to pay with modern conveniences, ADM accepts both Debit cards and Credit cards, making transactions smooth and hassle-free.

Location and Accessibility

For those planning to visit ADM, the address 4666 East Faries Parkway, Decatur, IL 62526 is straightforward. It's advisable to arrive early, as the company starts receiving goods at 7:20 am. The entrance and parking area are designed with convenience in mind, though it's noted that managing traffic with contractor and ADM employees can be a bit challenging but generally manageable within 45 minutes.

Operational Insights

The operational efficiency of ADM is reflected in the streamlined process for incoming deliveries. For instance, a representative from Bogg Express appreciates the efficiency, noting that they can unload and be in and out within an hour, despite potential back-ups. This efficiency suggests a well-organized facility that prioritizes timely operations.

Employee Experience and Customer Service

Customer service at ADM appears to be a strong suit, as evidenced by positive feedback such as "Excellent company to work with" from a representative named Jenifer. Such comments highlight the company's commitment to fostering good relationships with its business partners and employees. The detailed mention of a positive experience underscores ADM's dedication to customer satisfaction.

Opinions and Average Rating

ADM's reputation is further illuminated by its reviews on Google My Business, where it has garnered a total of 72 reviews with an average opinion of 3/5. This moderate rating indicates a company that, while respected and operational, may have areas for improvement in customer experience or service quality.

👍 Reviews of Archer Daniels Midland Company

CIE T. I.

1/5

11 hours to get loaded from 3pm appt until 2am.

Joe

4/5

They start receiving at 7:20am. Blue dot is where I unloaded Fastenal Water for address 4666. I enter at gate 3 but I’m sure you can enter at gate 2 . backing is fun with all the contractor and ADM employees being impatient. In and out within an 45 minutes

Jamal M.

5/5

Excellent company to work with. Jenifer is our representative we are truly happy with her. - Bogg Express

Ado K.

1/5

DRIVERS DONT PICKUP HERE. Guy at check in had terrible attitude with my driver and was on the phone with me and the broker not trying to help at all. Refused to load us and made every excuse not to. Wasted 2 hours for nothing, appointments mean nothing here beware.

J.T. G.

1/5

Company has no regard for carriers. While discussing a load issue with an ADM Logistics dispatcher I was abruptly hung up on. When I tried to call back to speak to a Logistics Manager I was told I could not. Very low level of professionalism!

Daphne M. D. C.

1/5

Avoid getting a load from here. There's no communication from loaders to drivers of the wait times to getting loaded. 2nd time here and endless hours of trying to get loaded. WON'T EVER AGAIN NO MATTER HOW WELL IT MAY PAY..

Crystal H.

5/5

Great experience and the ladies that work the office front desk are very polite and professional

Nick S.

1/5

How is it that one of the largest grain processors on the planet cant figure out how to unload trucks? This place is a disaster.