Bachoco USA Plants - Fort Smith - Fort Smith, Arkansas

Wade “The Left Lane Rider” Sterling

I sat for 23 hours waiting to pickup my load bcuz it wasn't ready. If you can't park at the little lot at the end of the block, you will be routed to park at the Wal-Mart in town. You might want to call to check-in ahead of time to see if your load is ready, cuz most likely you're going to be sitting.

Hunter

Worst company I've worked for. Very poorly managed and non caring. The nurses office for over a month or two didn't have any bandaids. I had received a chemical burns and they got mad at me and told me to go home. The supervisors are selfish and will put u in places you're not qualified for. Especially Andre.

Andrey Rimarchuk

Avoid this place at all costs. The worst place I have ever been pick up. More than 35 hours waiting to get loaded. And they just told bull sh1t: “the product should be ready in couple hours” again and again. They don’t care about anything. I didn’t have food or drink with me. So I had just sitting in truck for 30+ hours with outside temperature over 90. Never again!

Richard Megoloff

This is one of the worst places I’ve picked up in 10 years. Had to call to check in they didn’t answer the phone for almost 1 hours (called 14 times). Then they tell you that you need a washout receipt. Then a 6 hour wait to go to there pothole infested docks which the guard doesn’t know where it is so they sent me to another guard shack to ask them. This is all topped off by a language barrier with the shipping department. This place is pure chaos AVIOD!!!!! I will say that the guard over at the newlon rd lot where they make you wait was pretty cool but that didn’t even come close to making up for the amount of disorganization and insanity of this shipper.

Wendy Bowdoin

Ok so I'm writing to let people that work here in this plant know that this is the horrible horrible company ever you this company should be shut down completely and never opened again because I have a 1year old daughter that needs her dad weekends and 2nd plant is making him work weekends that is not fair for my daughter I want this plant to be shut down completely 2nd plant day shift please

Milly Ortiz

Nice place , everyone very friendly, secury granndpa he drivers you to one of their facilty to park . And what i like no adittude with drivers . They did took little to get my load ready but once they give u door everything was fast .

Rolando Peralta

This place is an absolute joke checked in at 9:30 am and it’s 7:46 and I’m still here. The warehouse lot is full of holes and mud
Worse place I’ve ever been too

Aschyr Conley

First and foremost. If your load has the Reed address, you are STILL going to go to the 4601 Newlon Rd address as another reviewer has stated. If you go to the Reed address it's not the end of the world, they will turn you around and give you instructions. However, save yourself the headache and stop at the OK Foods on Newlon on your way in. If you put in the Reed address, you will turn right at the Light onto Newlon (The Georgia Pacific will be immediately on your left) and cross the train tracks. Then it's the first Right hand turn into the guard shack.

I, for some reason, could not back to save my life in the staging area. I'm not sure if it was just "one of those days", but I was backing like I just came out of school. I bring this up because I watched another driver seem to struggle as well. I think it's deceptively tight between the trailers which gives you very little room for error/corrections on your way back.

My dispatch was told by our planners that my 2000 load was ready around noon. I was 200 miles away or so and got there around 1700 after getting a trailer wash out and taking care of other personal stuff. After I parked and called the number I got told my freight wasn't ready yet. I should have went to bed. Because it was over 10 hours before they called me with my freight. I will say that by the time I did pass out I was GONE because they called me 4 times and I didn't hear it once. They sent someone to come knock on my door.

And I must say they were incredibly nice. The second guard I got to (after I went to the reed address and got turned around) seemed like he was having a bad day, but he still wasn't hateful or disrespectful. The guy who woke me up was nice enough to show me where to go. I ended up going to plant one which is over at the reed address. You stop and check in with the guard on the way in and essentially follow it around to the back, but I would ask for direction because it can be a little bit of a maze of chicken trailers in the dark.

I knocked a star off for the wait, and I heard some folks sit for over 24 hours sometimes. But if we are being honest with ourselves, fresh kill plants tend to have a wait...because we are literally taking fresh meat out of the facility. If you aren't okay with taking the time to do that, then don't haul from a place like this. But it wasn't overly difficult to maneuver (albeit tight from left to right--even at the dock. Watch the yellow poles and I would line up before you open your doors). The folks were super friendly, and they gave me grace when I was too tired to hear my phone. A lot of places would have moved on to another truck and said "too bad for you".

They also loaded it well. I didn't have a problem with the weight. It is a wire seal, but not as thick as the ones I'm used to. And for my load it was -10. I suggest pre-chill. And it's a meat load...so get a trailer washout. Or don't, that's on you. I always do a washout for a meat load.

I would come back, but I would be prepared to sit next time.