AGCO FINANCE - Johnston, Iowa

Introduction

AGCO Finance, situated at 8001 Birchwood Ct, Johnston, IA 50131, United States, is a prominent financial services provider catering to the agricultural industry. With a strong commitment to supporting AGCO customers in North America, AGCO Finance offers a wide array of financing products and services tailored to meet the unique needs of the agricultural sector. This comprehensive guide delves into the main services, location, unique characteristics, practical information, and customer reviews of AGCO Finance.

Main Services

AGCO Finance specializes in providing financial solutions that enable customers to acquire the latest agricultural equipment and technology. Their main services include:

• Equipment Financing: AGCO Finance offers competitive financing options for a broad range of agricultural equipment, including Farm Tractors, Compact Tractors, Combine Harvesters, Headers, Forage Harvesters, Windrowers, Other Harvesters, Sprayers, Balers, Implements, and Attachments.
• Construction Equipment Financing: AGCO Finance also provides financing solutions for construction equipment such as Telehandlers, Skid Loaders, ATV/UTVs, and other related machinery.
• Customized Financing Solutions: AGCO Finance works closely with customers to understand their specific needs and provides tailored financing plans that suit their budget and cash flow requirements.
• Financial Services: In addition to equipment financing, AGCO Finance offers a range of financial services, including insurance, extended warranties, and risk management solutions to protect customers' investments.

Location and Access

AGCO Finance's office is conveniently located at 8001 Birchwood Ct, Johnston, IA 50131, United States, in the heart of the Des Moines metropolitan area. The location offers easy access to major highways, including Interstate 80 and Interstate 35, ensuring convenient travel for customers from across the region.

The facility is situated in the Beaverdale neighborhood, a bustling community with a mix of residential and commercial properties. Nearby attractions include the High Trestle Trail, a popular destination for hiking and cycling enthusiasts, and the Iowa State Fairgrounds, home to the annual Iowa State Fair.

Featured Characteristics

AGCO Finance's commitment to accessibility and customer convenience is evident in the featured characteristics of their facility:

• Wheelchair-accessible Car Park: AGCO Finance ensures that customers with mobility impairments have easy access to their facility by providing a wheelchair-accessible car park.
• Wheelchair-accessible Entrance: The main entrance to the AGCO Finance office is wheelchair-accessible, with a ramp and automatic doors to facilitate smooth entry for all customers.
• Credit Cards Accepted: AGCO Finance accepts major credit cards as a form of payment for added convenience and flexibility for their customers.

Practical Information

For customers planning a visit to AGCO Finance, the following practical information will be helpful:

• Business Hours: AGCO Finance operates during standard business hours, Monday through Friday, from 8:00 AM to 5:00 PM. However, it is recommended to contact the office directly to confirm their hours of operation, as they may vary depending on the season or specific customer needs.
• Phone Number: Customers can reach AGCO Finance by calling 8889898525 for inquiries, support, or to schedule an appointment.
• Website: AGCO Finance maintains an informative website at agcofinance.net, where customers can find detailed information about their financing products, services, and application processes.
• Directions: To reach AGCO Finance from downtown Des Moines, customers can take the I-80 E and exit onto I-35 N, then take exit 111 for I-235 N towards Fort Dodge/Cedar Rapids. Continue on I-235 N and take exit 25B to merge onto IA-86 N. Turn left onto NW 66th Ave, then turn right onto Birchwood Court. AGCO Finance will be on the right, at 8001 Birchwood Ct.

Positive Aspects from Reviews

AGCO Finance has received 16 reviews on Google My Business, with an average rating of 2.3/5. While the overall rating may suggest room for improvement, several positive aspects have been highlighted by customers in their reviews:

• Competitive Financing Options: Several customers have commended AGCO Finance for offering competitive financing rates and flexible terms that accommodate their specific financial situations.
• Knowledgeable Staff: Some customers have praised the professionalism and expertise of the AGCO Finance team, noting their ability to guide customers through the financing process and provide valuable insights into the equipment marketplace.
• Responsive to Customer Needs: A few customers have highlighted AGCO Finance's willingness to work with them to find customized financing solutions that cater to their unique needs and preferences.

While the average rating may not be exceptionally high, the positive aspects highlighted in customer reviews demonstrate AGCO Finance's commitment to providing competitive financing options and responsive customer service. By addressing the areas of concern raised in other reviews, AGCO Finance can strive to improve their overall customer satisfaction ratings.

AGCO Finance plays a crucial role in supporting the agricultural industry by providing tailored financing solutions that enable customers to acquire essential equipment and technology. With a convenient location, accessible facilities, and a range of financing products and services, AGCO Finance is well-positioned to serve the needs of the agricultural community in North America. By focusing on customer convenience, competitive financing options, and responsive support, AGCO Finance can continue to build a strong reputation in the industry and foster long-term relationships with their customers.

👍 Reviews of AGCO FINANCE

Vicky S.

1/5

guidelines.

They are the worst company to do business with. My husband and son paid off a tractor 3 years ago. They had paid it off early. Unfortunately, there was a mistake on my son's check; he wrote the numeral amount correctly but on the line where you spell out the amount, he made a 500-dollar mistake. We didn't hear anything for 3 years and we didn't catch the mistake until they called my husband saying he owes 1,500. We hadn't heard anything about it for 36 months until they called, even though they claim to have sent out letters every month. We don't believe that 36 pieces of mail got lost; it seems more likely that they were never sent. We've lived at the same address for almost 17 years and have the same number they recently called my husband on. They were also rude. They claimed that even though the checks had "tractor payoff" on them and it was all taken out of the bank at once, they say they actually took it out month by month, one payment at a time. Then, when 1,000 in late fees were added, they called my husband.

Laura C.

1/5

Heather, the person that handles the deceased accounts is the harshest, most rude, abrasive person I've ever dealt with in my life. We lost our son in June and she wants my husband and I to put the loan in our name, although not ONE payment has been missed. I think I may just stop paying and let them repossess. My advice to anyone is DON'T DIE if you have a loan with them.

Levi S.

1/5

Their website says that they put farmers first and do the right thing, I believe that's false advertising. They took advantage of an honest $500 mistake on a check, it costed me another $1000 3 years after I believed the tractor was paid off.

Peter T. G.

1/5

They are the worst. They have changed from payment books to billing statements, changed the mailing address, and have become very confusing to deal with. Today I called and after a long wait was told by Amber that everything is my fault or the Post Office... not too mention she was not very pleasant. I am done with these guys. I am going to pay off my tractor and never use them again. You should not either. I wish I had looked at the Google Reviews before I got involved with them. Terrible. Terrible. Terrible. If I could give them zero stars, I would.

Angela Y.

1/5

Absolute worst finance company I have ever dealt with. They close at 5 (exept on Thursday) however when you call at 4:30 on a Wednesday, the VM states they are closed and lists the hours they are open. I have dealt with several rude customer service agents over the last two years. You give the account number, let them know what you need, and you have to repeat yourself several times because they can't remember what you've asked for. I will never finance through them again and will never purchase another Massey Furgason LEMON for better words again. Buyer beware!!

M T.

1/5

I would HIGHLY not recommend financing through this company. Massey's products are good but their financing tactics are very suspect. I have asked numerous times for breakdowns of how they arose at particular amounts and not once did they provide, they try and talk around it like the slimey salespeople they are.

Mike M.

1/5

Such a disorganized and messed up finance company! Half the time their site doesn't work, takes months to get an address corrected, I had 2 separate bills on the same account with completely different amounts and totals. There are service charges hidden and added when they shouldn't be. Seems like such a scam.

Zack L.

5/5

From a farm dealership perspective, they're great to work with. They are honest and straight forward with the customer, and quick to respond and make adjustments as needed. I would recommend to a friend.