Oportun - Visalia, California

Oportun: A Comprehensive Guide to the Visalia, CA Branch

Introduction
Oportun, a prominent financial institution and loan agency, has established a strong presence in Visalia, California. Located within the sprawling Vallarta complex, this branch serves the local community with a range of financial services, catering to diverse needs. This comprehensive guide delves into the main services, location and accessibility, unique features, practical information, and positive aspects highlighted by customers in their reviews.

Main Services

• Loan Agency Services: Oportun's core service revolves around providing loans to individuals and small businesses. They offer personal loans, auto loans, and business loans, with flexible terms and competitive rates. Their loan application process is streamlined, ensuring a hassle-free experience for customers.
• Financial Institution Services: As a financial institution, Oportun provides essential banking services. These include secured and unsecured credit cards, savings accounts, and checking accounts. Their financial products are designed to help customers build credit and manage their finances effectively.
• Customer Service and Support: Oportun prides itself on exceptional customer service. Their team of dedicated professionals is available to assist customers with any queries or concerns. They offer support in both English and Spanish, ensuring language barriers do not hinder effective communication.

Location and Access

Address: Oportun is located at Inside Vallarta, 3112 N Dinuba Blvd, Visalia, CA 93291, United States. This prime location places the branch in the heart of Visalia, making it easily accessible to residents and visitors alike.

• Neighborhood: The branch is situated in the northwest part of Visalia, close to major thoroughfares like Highway 99 and State Route 63. It is surrounded by a mix of residential, commercial, and retail spaces, with plenty of amenities nearby.
• Transportation: Public transportation is available in the area, with Visalia Transit buses serving the neighborhood. The branch is also conveniently located for those who drive, with ample parking available.
• Parking: Oportun offers a dedicated parking lot for its customers. The lot is spacious and well-lit, ensuring a safe and convenient parking experience. Wheelchair-accessible parking spaces are also available.

Featured Characteristics

On-Site Services: Oportun provides a range of on-site services to make financial management easier for its customers. These include cash withdrawals, money transfers, and bill payments, all of which can be done at the branch.

• Wheelchair-Accessible Entrance: Oportun is committed to ensuring accessibility for all customers. The branch features a wheelchair-accessible entrance, with ramps and automatic doors for easy access.
• Multilingual Staff: Oportun's staff is multilingual, with proficiency in both English and Spanish. This allows them to serve a diverse range of customers, breaking down language barriers and enhancing the customer experience.
• Personalized Service: Oportun prides itself on its personalized approach to financial services. Each customer's needs are unique, and Oportun's team works to understand and cater to these needs, providing tailored financial solutions.

Practical Information

Phone Number: Customers can reach Oportun Visalia at 559-201-6390.

• Website: For more information about Oportun's services and to apply for a loan or open an account, visit their website at oportun.com.
• Operating Hours: The branch is open Monday to Friday, from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 3:00 PM. It is closed on Sundays to allow staff to rest and serve customers better during weekdays.
• Security: Oportun prioritizes the safety of its customers and their financial information. The branch is equipped with security cameras and follows strict data protection protocols to ensure customer information remains secure.

Positive Aspects from Reviews

Oportun has received an average rating of 4.5/5 on Google My Business, with 67 reviews highlighting various positive aspects of the branch.

• Exceptional Customer Service: Many reviewers praised Oportun's staff for their friendliness, professionalism, and willingness to help. Customers felt that the team went out of their way to understand and address their financial needs.
• Convenient Location: The branch's location within the Vallarta complex was commended for its ease of access and the availability of amenities nearby.
• Fast and Efficient Process: Several customers highlighted the quick and efficient loan application and processing times at Oportun. They appreciated the streamlined process and the prompt resolution of any issues that arose.
• Competitive Rates and Terms: Oportun's competitive loan rates and flexible terms were praised by many customers. They appreciated the transparency in the loan application process and the lack of hidden fees.

Conclusion
Oportun's Visalia branch offers a comprehensive range of financial services, from loans to banking products, all wrapped in a customer-centric approach. With a convenient location, accessible facilities, and a dedicated team, Oportun stands out as a reliable financial partner in the Visalia community. The branch's positive reviews further underscore its commitment to customer service and satisfaction. Whether you're looking to secure a loan, open a bank account, or simply seek financial advice, Oportun is definitely worth considering.

👍 Reviews of Oportun

Eliana A.

1/5

The whole company needs to send their employees back to school their customer services suck all the way around. How the hell they gonna ask me for all my info name date of birth and then transfer me to a whole new person with no idea why I'm calling. Before you transfer the phone call you debrief the info to the next person. These people could care less about their job and I have no problem being rude. Go back to school and get real training.

Alex L.

5/5

I love this place, it help my credit alot and they have one of the best customer services very helpful. I read the other review all i have to say is if you don't have good credit of course your not going to get it dummy!!

Gracie A.

5/5

Great place to start if you are trying to rebuild credit. Reps are always available through phone and the young lady who helped me was amazing, very friendly, and made me feel comfortable while at the store therefore HUGE shout out to Destiny from Vallarta at the Visalia location for her GREAT customer service thank you

A (.

2/5

Ok only if you really need the money. They do a credit check even though they say they don't. If you qualify for a loan and pay it off they still do a credit check if you try for a second loan. Your good history with them doesn't mean a thing. This loan does not help your credit. Even if a day late they will call you everyday until you pay even if you've paid on time in the past. The loan is paid every two weeks. They do not report to credit bureau so it will not help your credit score.

Lori R.

5/5

Cynthia was an amazing help this was my first visit and I was definitely nervous and was very inexperienced in the loan process but she was very patient and helped me every step.of the way I highly recommend this store

Mark M.

1/5

This is place is so racist im a white male and i walk in to oppertun and see all of thede Hispanic people even my mother law is hispanic and i tried to get a loan and was denieed i have a social and a good job just not great credit but my mother on law who also had a good job and is illegal got a loan and i was denied for bad credit but sh3 go5 approved for the highest dollar ammount wich is racist to me i will call the dea and the bbb on tjis company for being this way

Rosa M. F.

5/5

These ladies are great. Cynthia assisted my boyfriend with his loan. She was very professional and we will come back again.

Diana G.

5/5

Friendly staff! Helpful with all the questions I had. Interest rates are pretty fair. I can’t believe I didn’t come here sooner