Chelsea Milling Company - Chelsea, Michigan

Chelsea Milling Company: A Premier Food Products Supplier

For businesses seeking a reliable and experienced food products supplier, Chelsea Milling Company stands as a distinguished choice. Located in Chelsea, Michigan, at 201 W North St, 48118, the company offers a comprehensive range of ingredients and supplies, catering to diverse industries including baking, confectionery, and food manufacturing. Their commitment to quality and customer satisfaction is evident in their longstanding presence and positive reputation.

Company Overview and History

Chelsea Milling Company boasts a rich history deeply rooted in the food industry. While specific details regarding its founding date are limited, the company has consistently demonstrated a dedication to providing superior ingredients and personalized service. The current operation focuses on supplying a broad spectrum of products, carefully sourced and rigorously tested to meet the highest standards. The company’s longevity speaks volumes about its adaptability and commitment to evolving alongside industry needs.

Key Specialties and Product Range

At its core, Chelsea Milling Company specializes in food products supply. Their inventory encompasses a diverse selection, including:

* Flour Blends: Custom-designed flour blends for various baking applications.
* Dry Ingredients: A comprehensive range of dry ingredients like sugar, starches, and leavening agents.
* Specialty Ingredients: Unique ingredients for specific product formulations.
* Packaging Supplies: A selection of packaging materials to complement their ingredient offerings.

They pride themselves on their ability to accommodate specific customer requests and provide tailored solutions. The company emphasizes both volume and quality, ensuring that clients receive reliable supplies consistently.

Location and Accessibility

The company’s physical address is 201 W North St, Chelsea, MI 48118. This strategic location allows for efficient distribution throughout the Midwest and beyond. Chelsea Milling Company is committed to providing convenient access for its clients, offering several key amenities:

* Wheelchair-Accessible Entrance: Ensuring inclusivity and accessibility for all visitors.
* Wheelchair-Accessible Parking Lot: Providing ample accessible parking spaces.
* Debit and Credit Card Payment Options: Facilitating smooth and secure transactions.

Customer Feedback and Reputation

Based on publicly available information, Chelsea Milling Company has garnered consistently positive feedback from its clientele. The company maintains an active presence on Google My Business, where it currently holds 58 reviews. The average customer opinion is a commendable 4.4 out of 5 stars, reflecting a high level of satisfaction. Many reviews highlight the company’s friendly and informative staff, as well as the quality of their products. One recurring theme in the feedback suggests a positive experience with tours, even when shortened due to the company’s relocation plans, emphasizing the welcoming atmosphere. The option to purchase additional items and receive gift bags further enhances the customer experience. The emphasis on personalized service appears to be a key differentiator.

Contact Information and Website

For more detailed information or to place an order, potential customers can readily access Chelsea Milling Company’s website at jiffymix.com. Alternatively, they can reach the company directly by phone at 7344751361. This phone number provides a direct line for inquiries and order placement.

Further Points of Interest

Beyond the core services, Chelsea Milling Company demonstrates a commitment to customer service and operational efficiency. The company’s dedication to accessibility, coupled with its diverse product range and positive reputation, positions it as a valuable partner for businesses requiring reliable food ingredient sourcing. Their willingness to accommodate specific needs and provide a positive customer experience underscores their continued success in the competitive food industry. The ongoing investment in customer relations, as evidenced by the readily available tour option and supplemental gift bags, reinforces their commitment to fostering long-term relationships. The company’s ability to adapt, as demonstrated by the tour adjustments during relocation, speaks to its resilience and forward-thinking approach.

👍 Reviews of Chelsea Milling Company

Jaskaran S.

1/5

Waste of time are arrive here 10.00 they told me to wait on the street. Call me after one and a half hour. give me a door 330 now I’m still waiting to green light so 5 to 6 hours

Sarah W.

5/5

We had so much fun here. Our tour was short because they were going on vacation but it was still fun. We will be going back. Everyone got a gift bag and the option to purchase more. Our guide was informational and upbeat.

Randall M. H.

1/5

On Sunday, July 31, 2022, my family and I voted on Jiffy cornbread as a part of our dinner. As I opened the box of cornbread, I notice black specs that resembled pepper. Before I could inspect, I began to see live insects crawl to the surface of the mix. I quickly snapped a photo of what I saw and discarded the product. On Monday, August 1, 2022, I contacted the merchant that I purchased the product from as well as Jiffy- Chelsea Milling Company. I initially spoke to a receptionist and asked who I could speak to about insects in their product. In an extremely rude tone, she says “That’s normal, but hold on.” After holding for an extended amount of time, I was transferred to a lady by the name of Calissa (spelling may be incorrect), who also said insects in their product is normal and she would be happy to send me a refund for the 6 boxes of cornbread I purchased, totaling $3.54. Not being pleased with either of their responses, I politely ask for a supervisor. Calissa proceeds to take my information and advises me that someone would be contacting me soon. Shortly after, I receive a phone call from a lady by the name of Dawn. Dawn also offers me a refund of $3.54, reiterates what the two women prior to her said and she also informs me that their product is stored in 18 wheelers and warehouses for 4 to 5 months before the product is shipped to stores in 32 countries all over the world. I was still not pleased with the level of concern, even more disgusted and very disappointed by the lack of customer service which prompted me to, at this point, demand Dawn’s superior. Around 2pm on August 1, 2022, I get a call from Howdy Holmes, the CEO. He started the call out by spelling his name to me as if I was illiterate. I was not able to explain my situation nor was I able to get a word in until I interjected and cut him off. Howdy Holmes proceed to tell me that he wanted to call and inform me that other countries consider “critters” as protein and as an American, I am spoiled. He also stated that if dogs can eat “critters” in their food regularly, as humans, my family and I would be fine. He also implied that my home was the issue and had an infestation. After being talked over, insulted, racially profiled and economically stereotyped by the employees and CEO of Chelsea Milling Company, I decided to end the phone call with Howdy Holmes and take measure into my own hands. The psychological trauma that has been caused by this issue has really altered our lives. I find myself picking apart things that I consume out of fear that I may be consuming insects. Since this incident, I have developed a skin condition where I feel a crawling sensation every time it is time to eat. I literally feel like I am going crazy. We have been loyal customers for 25+ years. I expect more professionalism out of everyone, especially you H O W D Y H O L M E S.

Jacob

1/5

Do I need to express anything else for this review to be applicable? This was in my sealed freshly brought Jiffy Mix! Screw you Chelsea Milling Company Michigan

Kevin H.

5/5

A staple of Michigan since the 1930s, keeping it awesome with super friendly people, easy docking on the shipping side and quick loading. If you're picking up a load here, make sure you have all your PO#s!

Edge M.

4/5

It was relatively fast to get the truck loaded... (about 2 hrs)
The office (shipping/receiving) is located at the corner of the building ( I posted pictures ) 🤙

Sable H.

5/5

Overall this was an excellent plant to pick up at that obviously has the truck driver in mind. This is one of the "old school" shippers who are on a first come first served basis which makes everything run smoother for the otr driver. Got a door immediately along with the time they would begin loading....and they almost to the minute started hitting (loading) us! The staff is friendly and professional which is awesome. This is a little place but with plenty of room for a 53' trailer with a great dirt lot to line a trailer up with the docks should you need it. It is quite easy to get to this plant even with the current construction, (just follow the detour signs- easy). One thing is the lot is smooth concrete and the docks maintained ( no trash or debris like many shippers). We were surprised that this was the original Jiffy muffin mix plant that was built in the 1930's! It looks like there are multiple buildings around the town including this shipper we are at. Too bad there are not tours of the plant for the truck driver, lol.

Shahid A.

3/5

Great loading experience except the fact they don’t put seal on your trailer and they make you sign a paper assuming responsibility for the load and the only way to cover your self is to count the products! In my case my load has 2886 to counts!
It’s been years since I ran into a food shipper that doesn’t seal loaded trailers for food security and drivers peace of mind. To many drivers this not a big deal but wait until receiver tells you there is one pallet short!

Eleanor L.

5/5

The products from Chelsea Milling Company has been a great addition to my pantry for years! It was inspirational to contact them directly. I was rewarded with a wonderful 66 page Cookbook! I’m about to start preparing a variety of my favorite fish recipes. For example Grilled Salmon or Grouper with Italian seasoning or Red Snapper with Jerk Seasoning. I often have my fish with a side salad or rice,however I going to add a wonderful Cornbread recipe to the menu like Cornbread Fritters or Hush Puppies or Corn Muffins! I highly recommend Chelsea Milling Company products for anyone who wants quality products that are delicious and authentic!

Sarah W.

5/5

We had so much fun here. Our tour was short because they were going on vacation but it was still fun. We will be going back. Everyone got a gift bag and the option to purchase more. Our guide was informational and upbeat.

Randall M. H.

1/5

On Sunday, July 31, 2022, my family and I voted on Jiffy cornbread as a part of our dinner. As I opened the box of cornbread, I notice black specs that resembled pepper. Before I could inspect, I began to see live insects crawl to the surface of the mix. I quickly snapped a photo of what I saw and discarded the product. On Monday, August 1, 2022, I contacted the merchant that I purchased the product from as well as Jiffy- Chelsea Milling Company. I initially spoke to a receptionist and asked who I could speak to about insects in their product. In an extremely rude tone, she says “That’s normal, but hold on.” After holding for an extended amount of time, I was transferred to a lady by the name of Calissa (spelling may be incorrect), who also said insects in their product is normal and she would be happy to send me a refund for the 6 boxes of cornbread I purchased, totaling $3.54. Not being pleased with either of their responses, I politely ask for a supervisor. Calissa proceeds to take my information and advises me that someone would be contacting me soon. Shortly after, I receive a phone call from a lady by the name of Dawn. Dawn also offers me a refund of $3.54, reiterates what the two women prior to her said and she also informs me that their product is stored in 18 wheelers and warehouses for 4 to 5 months before the product is shipped to stores in 32 countries all over the world. I was still not pleased with the level of concern, even more disgusted and very disappointed by the lack of customer service which prompted me to, at this point, demand Dawn’s superior. Around 2pm on August 1, 2022, I get a call from Howdy Holmes, the CEO. He started the call out by spelling his name to me as if I was illiterate. I was not able to explain my situation nor was I able to get a word in until I interjected and cut him off. Howdy Holmes proceed to tell me that he wanted to call and inform me that other countries consider “critters” as protein and as an American, I am spoiled. He also stated that if dogs can eat “critters” in their food regularly, as humans, my family and I would be fine. He also implied that my home was the issue and had an infestation. After being talked over, insulted, racially profiled and economically stereotyped by the employees and CEO of Chelsea Milling Company, I decided to end the phone call with Howdy Holmes and take measure into my own hands. The psychological trauma that has been caused by this issue has really altered our lives. I find myself picking apart things that I consume out of fear that I may be consuming insects. Since this incident, I have developed a skin condition where I feel a crawling sensation every time it is time to eat. I literally feel like I am going crazy. We have been loyal customers for 25+ years. I expect more professionalism out of everyone, especially you H O W D Y H O L M E S.

Kevin H.

5/5

A staple of Michigan since the 1930s, keeping it awesome with super friendly people, easy docking on the shipping side and quick loading. If you're picking up a load here, make sure you have all your PO#s!

Jacob

1/5

Do I need to express anything else for this review to be applicable? This was in my sealed freshly brought Jiffy Mix! Screw you Chelsea Milling Company Michigan