Milk by Mom - Phoenix, Arizona

Introduction to Milk by Mom

Milk by Mom is a highly regarded food processing company located in Phoenix, Arizona. Established with a dedication to providing exceptional services for breastfeeding mothers, the company specializes in the collection, processing, and preservation of human breast milk. They operate with a strong focus on quality, safety, and personalized customer care, making them a trusted resource for families navigating the complexities of breastfeeding and infant nutrition. The company’s mission is to offer a secure and convenient solution for managing excess breast milk, ensuring its nutritional value and longevity for the benefit of infants.

Location and Contact Information

Milk by Mom’s physical address is located at 4926 E McDowell Rd #102, Phoenix, AZ 85008, United States. Individuals seeking their services can easily contact them via telephone at 480-906-6100. For more detailed information and to explore their services further, a visit to their website at milkbymom.com is highly recommended. The website provides comprehensive details about their processes, pricing, and frequently asked questions.

Specialties and Services

At its core, Milk by Mom functions as a specialized food processing company. They cater specifically to the needs of mothers who produce more breast milk than their infants can consume. Their services encompass the safe collection, pasteurization, freezing, and packaging of breast milk. The company’s processes adhere to rigorous safety standards, ensuring the milk remains nutritious and free from contamination. Beyond simply preserving the milk, Milk by Mom offers flexible packaging options, catering to individual needs and storage preferences. They frequently accommodate requests for specific bag sizes and quantities, demonstrating a commitment to customer satisfaction.

Key Features and Benefits

• Secure Milk Collection: Milk by Mom provides a comfortable and discreet environment for mothers to donate their surplus milk.
• Professional Processing: The milk undergoes a meticulous pasteurization process, ensuring its safety and extending its shelf life.
• Variety of Packaging Options: Customers can choose from a range of packaging sizes and types to suit their storage needs.
• Language Assistance: Recognizing the diverse needs of their clientele, Milk by Mom offers language assistance, facilitating clear communication and understanding.
• Accessibility: The facility is equipped with a wheelchair-accessible car park, demonstrating a commitment to inclusivity and convenience for all patrons.
• Payment Flexibility: Accepts both Debit cards and Credit cards, providing convenient payment options.

Customer Feedback and Reputation

Milk by Mom has garnered significant positive feedback within the community, as evidenced by its 31 reviews on Google My Business. The average opinion is an impressive 4.9 out of 5 stars, reflecting the high level of satisfaction experienced by many customers. Many reviews highlight the company’s responsiveness and dedication to customer service, specifically mentioning the support provided by Tirza. Several testimonials emphasize the crucial role Milk by Mom played in preserving precious breast milk during times of need, such as when a child was ill. For instance, one customer recounted a situation where they were facing a significant surplus of milk and were overwhelmed by the prospect of discarding it. Milk by Mom provided a solution, allowing them to safely store the milk for future use when their child required it.

Another customer shared a poignant story about a lost frozen milk supply, illustrating the potential for panic and concern when dealing with breast milk storage. Milk by Mom’s ability to locate and retrieve the lost milk was described as a lifesaver, showcasing the company’s commitment to its customers. Furthermore, a recent instance involved a child’s illness, where the previously frozen milk was thawed and utilized to provide essential nutrients, demonstrating the long-term value of Milk by Mom’s services. The ability to quickly access previously stored milk proved invaluable in supporting the child’s recovery. The positive customer experiences underscore Milk by Mom’s dedication to providing reliable and compassionate service.

Ownership and Values

Milk by Mom operates as a Latino-owned and women-owned business, reflecting a commitment to diversity and empowerment. This ownership structure contributes to the company’s personalized approach and understanding of the specific needs of its clientele. The company’s values are centered around trust, transparency, and a genuine desire to support breastfeeding families. They prioritize building strong relationships with their customers, offering guidance and reassurance throughout the process.

Conclusion

Milk by Mom stands as a valuable resource for mothers seeking assistance with managing their breast milk supply. Their combination of specialized services, commitment to safety, and dedication to customer care makes them a trusted partner in supporting breastfeeding journeys. The company’s convenient location, accessible services, and positive reputation solidify its position as a leading provider in the field. For parents looking for a reliable solution to preserve and utilize their breast milk, Milk by Mom offers a comprehensive and reassuring experience.

The company's dedication to preserving the nutritional value and longevity of breast milk, coupled with their responsiveness and customer-centric approach, truly sets them apart. They understand the emotional significance of breast milk and strive to make the process as smooth and stress-free as possible for their clients.

👍 Reviews of Milk by Mom

Erin S.

5/5

Last year I had so much breastmilk it was taking over my whole freezer and some was about to expire so I went and found Milk by Mom. They were so wonderful to work with in every aspect! One day I thought my frozen milk was lost and panicking and Tirza was able to track it down and save it for me. We recently broke into the bags as my son was sick for the first time since stopping BF and it was so nice to still be able to provide him those nutrients to heal him even though my freezer stash was long gone and my freeze dried milk will still last me another 2 years!

Lianne C.

5/5

I would definitely recommend Milk by Mom if you are looking to freeze dry your milk and moving. It was such an easy process to do online, to schedule a drop off and pick up as well as they stick to their schedule. I am so thankful to have this as an option as it would have been a waste of 100oz with an impending move and a new baby!

Jeanette M.

5/5

I was so excited to learn about milk by mom and have the ability to preserve my milk for up to 3 years. There are just so many benefits for my family it is hard to mention them all. The return of freezer space, the convenience and peace of mind of knowing my milk will be stored and given to my baby properly since I am a full time working mom, and the ability to continue to use breastmilk as a supplement for both of my children when they aren’t feeling well.
The process was so easy and Tirza and her team communicated through the whole process. They were quick to answer any questions I had. Also, the packaging is really cute but also has all the instructions and information on there so it is easy for anyone to pick up a packet and use it without having any questions! Most
Importantly, my baby doesn’t even notice the difference if the milk was frozen or freeze dried once it is back to liquid form! I will definitely be back!

Krysta R.

5/5

I have taken Multiple batches of milk into Milk By Mom, the staff are so sweet and answered all my curiosities the first time. The pricing is reasonable compared to purchasing formula and I feel much safer with the milk state keeping it safe in my pantry versus in my freezer. The packaging it comes back in is super cute and diaper bag friendly. It's my new favorite Disneyland accessory. I always end up dehydrated in the parks and worry about loosing supply those days. Now I have my milk on hand if we need it and don't have to worry about wasting it if we don't. I've left packages with all our relatives in case I ever need them in an emergency or they have to pick up baby unexpectedly now there's milk everywhere. Highly recommend I only wish I had this with my first three kids not just my last.

Kate M.

5/5

I was so excited to hear about the breast milk freeze drying service after having my third baby. It’s amazing to be able to preserve nutrients, free up freezer space, and bring more convenience to feeding breast milk for other caregivers. I was nervous at first to pack up and ship away so much of my hard earned stash, but the frequent communication from Milk by Mom was so reassuring. I sent another shipment soon after! 10/10 recommend Milk by Mom!

Kimberly H.

5/5

Freeze drying my milk has been one of the best decisions I’ve made for my sweet boy! We are a family who loves traveling and having my freeze dried milk packets on hand eases so much of my stress while we are on our trips. My only regret is I wish I would have found Milk by Mom sooner! I can't wait to continue using them for my current breastfeeding journey, as well as my for my future babies!

N K.

5/5

The entire process was super easy and convenient. I really love that I could make my milk shelf stable and free up some space in the freezer. I just wish the box was bigger so I could have fit more in to be shipped!

Kathleen T.

5/5

I had over 1000oz of breastmilk in my freezer that was about to start expiring but I was still nursing and producing that I was never going to touch it before it expired. I did research into a couple dry freezing companies and Milk by Mom was the only one could handle my quantity and with AMAZING customer service. They fully communicated pricing and process with this amount of milk. I sent in all my frozen milk and they even did a rush order of a small shipment back to me so my husband could have a small supply of milk for our baby while I went out of town for a weekend. After getting it all back, I now have a couple month supply of small and large packages of my milk that I'll use either when my physical supply ends, or maybe for our next kid in the next 3 years! Even with this high quantity and being a little pricey (truly shipping was almost half the cost because of cross country shipping 2 giant freezer boxes overnight) it was still worth it and coming out cheaper then if I had bought formula for a year. I'd do it all over again with my next baby if I would happen to have such an over supply again. HIGHLY RECOMMEND the fabulous team at Milk by Mom!