Valeria House - Brooklyn, New York

Some O.

I had a positive experience ordering flowers online and with the delivery process.

During the first delivery attempt, the recipient wasn't home. The company promptly contacted me about the issue. They offered to make a second attempt, and even when they were unable to hand over the flowers again, they went above and beyond to resolve the situation.

I truly appreciate the professionalism and support they demonstrated.

Rivka B.

We asked for neutrals and pastels, we got bright neon colors. Our event started at 9, the flowers came after 10. We are very disappointed and will be letting everyone know to order from someone else, we asked for a partial refund, because we understand effort was put in, but we received nothing, we paid 172 dollars.

Nile W.

Although the flowers were nice, their shop is not at the listed address. I came in the morning to pick up my flowers for Valentine’s Day, and the shop was not there. I called the number attached, and was told that I could either receive the flowers via delivery (which was not easy for me given the day had been planned already), or I could pick them up later at 241 Ocean Parkway (a residential address, since the shop is not actually on Church). Although inconvenienced, I agreed to do this and to pick up the flowers around 4. I was told that they would be there all day and this was no problem.

When I arrived at the address at 3:30 nobody let me in, and nobody answered my calls. I had to call the team about 5 times before anyone picked up. They said they were 5 minutes away - which was not true. They did not come for about another 40 minutes, leaving me waiting for my flowers in a residential address. The flowers ended up being nice - but this level of unprofessional behavior for a shop that charges over $100 for a bouquet is truly unacceptable, and I cannot recommend that you buy a bouquet for a special event from this place, unless you are okay with wasting your time.

Noelle

Great flowers & great delivery. Communicated well throughout the process. Thanks!

Lexxi G.

I was searching high and low for a bouquet for my moms birthday- and called the shop: when the sweetest angel asked what I wanted, what I wanted to spend - and said “ok!”

I stumbled in sweaty 😒 and she bought me a chair and a fan, and got to work!

Dig deeper: the smell of the flowers is intoxicating, she took her time and even added flowers that I wanted. She took her time, and you can see that she really cares about the person she is making this bouquet for.

Bottom line: do not hesitate to come here 🫶🏿 You will not leave disappointed- and probably never go to any other flower and plant shop again. My mom is going to be so happy… and I might take her flowers to my house 😂

Crystal S.

Valeria House worked very fast, professionally and gave me beautiful flowers for my friend. Highly recommend!

Elena P.

I asked for the same day delivery and Valeria was ready to help me ! And the bouquet in bright shades - was just beautiful!!!!

Alyssa K. T.

Beautiful bouquet, easy online ordering, my friends were thrilled with the delivery! Even had the owner text me a photo to make sure I liked it.