CountryMax - Dewitt - De Witt, New York

Raid M.

The place is full of dust , products not placed neatly on shelves, dog station disgusting. Who ever management is i would seriously consider replacing. Place is a dump

Victoria V.

I love Cuntry Max, There clean, Organize.

Tho I go for animals. I love to see the animals when I go there, I would love to be able to Pet some of the Animals.

I love the smell of the store, And al lthe stuff they have from human stuff to Pet stuff

Susanna G.

Dog wash was dirty, no hot air from the blow dryer, and there were no towels, not even the $2 towel rental they say on the website.

Katie K.

Went to the Erie blvd store for the first time for cohesive bandages for my dogs tail as he is suffering from hot spots and allergies. Spoke with Erik at checkout who was very friendly and helpful. Gave me other suggestions as far as shampoos and discussed different types of foods that may affect my dogs allergies. Very knowledgeable. Highly recommend this store. Great products.

Kansho S. (. ?.

Originally I thought this was a small little garden nick nack store. I'd never gone in. Today though I stopped by to eat at Five Guys and decided to have a look around, I was looking for some seeds. Wow this is a huge store and they sell so much more than nick nacks. It is full of garden, farm, equestrian, livestock, local canned foods, canning supplies, gosh they have so much stuff. You can even get dog food and from now in I will. This is a family owned store, though th y do have several locations. I bought several things today including things I needed and things I didn't. Rather than drive out to Tractor Supply from now on I'm going here. It's closer and more fun. The staff were so helpful.

Never heard of blue popcorn so I bought a bag. Yummy stuff. Get some, fry it with coconut oil and you'll have yourself a nice snack. Get some more.

Seriously though this is a great store and not little by any means.

Melissa M.

HORRIBLE CUSTOMER SERVICE

So I took my dog in to use the dog wash and waited in line. First, someone comes out of the office and takes the guy behind me in line without even acknowling me. Then when I get into the dog wash area, the water quickly got too hot. The handle only turned the hot water on and off, it doesn't lower the temperature.

There is no intercom or button to summon help in the room, so I walked out looking for someone. No one in sight. I didn't want to leave my dog in there to go to the counter, so I stood in the main aisle and waived my arms to get the cashiers attention. I yelled down that I needed help. I heard her over the intercom page someone.

And then I waited. And waited. And waited. No one ever came. No one bothered to check and see if we were ok.

Thankfully I figured out that I could pull the handle off the hot side and move it to the cold side. I finished her bath and as I was leaving told the cashier how ridiculous it is that there are no signs letting people know to do this, how no one came to check on us, and how lousy their customer service is.

For all they know, it could have been a serious issue.

Janet L.

The Cicero store manager, Charlie, exemplifies true care when it comes to his customers. What he did this past Wednesday night needs commending this store and manager. I was left with my son's dog who ran out of dog food Wednesday night and in a rush to get to this store by closing-7pm, I panicked as a snow plow was in front of me driving 10 miles below the speed limit. I called the store twice letting them know I was on my way. I got there at 6:58 and Charlie (the manager) said he would have waited for me to get there! What awesome service but even more, what an awesome person! Thanks jl

Michele R.

Love this place. They have the best selection on dog food and treats. The people that work there are always very friendly. And the do it yourself dog bath is awesome.