Wells Foods Corporation - Dunkirk, New York

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Wells Foods Corporation

Situated at 1 Ice Cream Dr, in the heart of Dunkirk, NY, Wells Foods Corporation is a prominent food processing company with a strong focus on desserts, ice cream, and manufacturing. The company's commitment to quality and customer satisfaction has earned them a solid reputation in the industry.

Location and Contact Information

Address: 1 Ice Cream Dr, Dunkirk, NY 14048

Phone: 163665400

Website: wellsenterprisesinc.com

Specialties and Services

• Food processing company
• Dessert shop
• Ice cream shop
• Manufacturer

Other Points of Interest

• Wheelchair accessible parking lot

Reviews and Opinions

Wells Foods Corporation has garnered a total of 96 reviews on Google My Business, with an average rating of 3/5 stars. Many customers appreciate the company's dedication to providing quick service and a positive experience, despite some minor drawbacks such as parking lot issues.

One reviewer noted, 'If all places were like this, the trucking industry would be so much better off. They actually care about the driver and they do their very best to get you loaded quickly I've been here two times and both times that was my experience.' This sentiment highlights the company's commitment to customer satisfaction and efficient service.

However, some customers have pointed out that improvements could be made to the parking lot and loading docks to enhance the overall experience.

In summary, Wells Foods Corporation is a well-established food processing company with a strong focus on desserts and ice cream, and is committed to providing efficient service and a positive customer experience. While there is room for improvement in certain areas, the company's dedication to customer satisfaction shines through in their reviews.

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👍 Reviews of Wells Foods Corporation

Jon P.

5/5

If all places were like this place, the trucking industry would be so much better off. They actually care about the driver and they do their very best to get you loaded quickly!!! I've been here two times and both times that was my experience. The driveway sucks. The blind side dock sucks but their attitude is amazing and once they get their parking lot fixed it won't be bad

Alex

5/5

Had a 7am appointment. Showed up at 9pm the night before. Guard let me through and unloaded me within 30 minutes I was empty. Didn’t even ask about my appointment time. There is construction going on so very dusty but that’s understandable. Other than that great experience overall!

Mitchel G.

5/5

First come.first served came in on Saturday for a 1030 time arrived 1 hr early beat another truck here that was a 730 and boo. Fcfs

Michael R.

1/5

You know I come in here every other month. And this place has not changed at all. The first time I came in for a drop load and it took them 10hrs to get it ready. 2nd up here been waiting 10hrs to load supposed to load 10:30pm last night. And still not in a door. I noticed they love taking breaks up here. If your that behind then the last thing y’all need to do is take breaks. 2nd thing I noticed that y’all load them Martin trailers as fast as possible. Leaving live load guys and others sitting. I don’t know what happened to the original crew that used to work here, but this new crew ain’t what it was. I don’t care if a holiday weekend is coming up. Should not be behind every time I show up. And that should not be an excuse.

Kaoru B.

1/5

Got here at 12:30 pm. Appt was at 4:30 pm. Didn't get to a door until 7:30 pm. It is now 10:00 pm and still getting loaded. If anyone here in management reads this you have a serious problem with your shipping department. Your employees look like they are on constant smoke breaks. What a joke/shame. I'm talking to my brokerage company to never come back.

SL

5/5

After reading reviews I expected to have a rough time loading here. Exactly the opposite. I arrived at 1pm for a 2pm appointment. Took about 30 mins to get a door. Once in the door I was loaded in less than 45mins. Friendly people and my load at least was fast

Bruce H.

5/5

Real easy place to load at. Once u enter pull off to the left hand side of the lot, park then walk to white building with the red awning for temp screen for covid. Then walk back towards 3 docks by the portable trailer and there's a shipping door to enter. Once inside walk forward about 10 ft, door on right and the shipper is first door on left

Joseph A.

1/5

Appointment was 4am. Been here since 3:15am. It is now almost 8:45am Receiver either forgot about or straight up disregarded my presence. The security guard called twice on my behalf to find out what is going on and I still sit here backed in the bay without my tanker even being touched. No one has even come out to check on things. Avoid this place like it's the plague.