On-Cor Frozen Foods Llc - Aurora, Illinois

Overview of On-Cor Frozen Foods LLC

On-Cor Frozen Foods LLC is a specialized frozen food store located at 1225 Corporate Blvd # 300, Aurora, IL 60505. For those looking to contact or visit the store, the phone number is 08516600. Customers can also find more information on their official website, on-cor.com, which likely offers a comprehensive look at their product range, store hours, and additional services.

Key Features and Accessibility

On-Cor Frozen Foods prides itself on being a frozen food store, catering to the needs of customers looking for convenience and variety in their meal preparation. The store stands out for its commitment to accessibility, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot. This ensures that all customers, including those with mobility challenges, can enjoy a hassle-free shopping experience. Additionally, the store offers complimentary Wi-Fi, making it a welcoming spot for those who wish to browse online while they shop.

Product Specialties

Specializing in frozen foods, On-Cor Frozen Foods offers a variety of products designed to make meal preparation easy and convenient. However, customer feedback suggests there might be some inconsistencies in product quantities, as evidenced by a review mentioning that only half of the expected number of Salisbury Steaks were included in a box purchased. This issue, along with difficulties in contacting the company via email, hints at potential service reliability concerns.

Customer Opinions and Reviews

Customer Opinions: With only 4 reviews on Google My Business, the average rating is disappointingly low at 1.5/5. One review detailed a frustrating experience where the product quantity did not match the packaging, leading to an incomplete meal for a family. Another concern raised was the unavailability of a valid email address for customer service inquiries, forcing customers to rely on less efficient means of communication like calling back on voicemail. These points of dissatisfaction underscore the importance of customer service quality and product accuracy.

Recommendations for Potential Customers

For individuals considering a visit to or purchase from On-Cor Frozen Foods, it's advisable to approach with certain expectations in mind. While the store's physical accessibility and Wi-Fi amenities are commendable, potential customers should be prepared for the possibility of inconsistent product quantities and challenges in reaching out for customer service. Given the average rating and specific customer feedback, it might be beneficial to explore other options for frozen food storage, especially if meal planning requires precision and reliability.

Despite these concerns, the store's commitment to accessibility and modern amenities like Wi-Fi are worth noting. If you do decide to give On-Cor Frozen Foods a try, it's recommended to start by checking their website for any updates or changes that might improve the customer experience. For those who still wish to engage with the company, the phone number and address provided are direct lines to get in touch. However, considering the mixed reviews, it might be wise to reach out via their official website to ensure a prompt and efficient response.

👍 Reviews of On-Cor Frozen Foods Llc

Adel S.

3/5

Cooking one of the Gravy & 6 Salisbury Steaks to feed my family of five purchased 2 boxes. Half way through Cooking I like to flip them so they don't dry out and burn. Tonight I went to flip them and one of the boxes only had 4 Salisbury Steaks not six. So 2 of my family members will not get there normal servings they are use to. Then the number on the box just hangs up on you when you call it. And the email address is not valid. Had too Google the place and call the main number to just get put on voice mail. We will see if they contact me. If not my star rating will go down more.

Jenny

1/5

We bought your lasagna entree and it was absolutely disgusting....we had no cheese which you promote on your box, we had to throw the meal away.....all it was, was pasta and some sauce, the only thing I enjoyed was my garlic bread from another company! How dare you advertise this! You will be reported to the Food Administration tomorrow

Ulani W.

1/5

I purchased the chicken parmagiana. There used to be cheese in them. Now it’s just sauce and bread. SMH

Sandy H.

1/5