Western Poultry - Chicago, Illinois

kiran

I regret to say that my recent experiences at Western Poultry Farm have left me deeply dissatisfied. Since the takeover by new management, the once-reliable establishment has undergone significant changes that have negatively impacted both the quality of service and customer satisfaction.

One of the most glaring issues is the consistent and substantial price increases that seem to occur every quarter. These unjustified hikes in prices have made it increasingly difficult for customers to afford the poultry products they once enjoyed purchasing from Western Poultry Farm. This trend not only strains the budgets of loyal patrons but also reflects poorly on the integrity of the management.

Furthermore, the decision to cease providing liver and gizzards as part of the regular poultry offerings is highly disappointing. Instead of including these traditionally included parts, they are now sold separately at inflated prices. This feels like a deceitful tactic aimed at extracting more money from customers, rather than prioritizing their satisfaction and offering value for money.

In addition to these concerning changes, the overall quality of the poultry products seems to have declined since the change in management. Whether it's freshness, flavor, or texture, there has been a noticeable deterioration that is difficult to overlook.

Overall, my experiences at Western Poultry Farm post-management takeover have been marked by frustration and disappointment. The combination of exorbitant price increases, deceptive practices regarding liver and gizzards, and declining product quality have led me to reconsider my patronage of this establishment. It is my hope that the management will take these criticisms seriously and work towards restoring the trust and satisfaction of their customers.

Maria H.

The Chicken was processed in filthy swamp water just like the previous post said, I didn't believe until I walked in. I thought maybe there all chickens from the day and fresh. I found out the hard way and cooked my chicken soup to find out it was disgusting. The chicken seems fine at first until you start eating it then your tummy starts hurting and cramping then you realize you just messed yourself up. No safety hand sanitizing was used. Ringing me up, collecting cash, and chopping chicken was all done without changing gloves or washing hands. Then I seen the lady stick her hand in a plastic bag laying on the table and grabbed some gizzards and pieces of liver to throw in my bag that were stinky when I got home. I give everybody the benefit of doubt until they prove me wrong and this place is a disservice to the community.

Vamshi E.

This store is extremely unsanitary. I saw them submerging chicken in contaminated water. I feel compelled to share this review to prevent others from risking their health

mansu K.

The chicken is not fresh, they give the chicken which is cut long time back. The chicken does not taste good as they wash all 100 chicken in the same sink full of water. The poultry is not hygiene and smells very bad. The place inside where they cut the chicken is also very disgusting.

Carmen G.

This poultry was recently sold, the last owner made sure all the chickens were nice and good. Ever since this new owner came in I have bought here and the chickens are all beat up. They have 3 people that just stand there doing nothing, they don't even attend the customers. Its disappointing how bad this poultry degraded. You lose your appetite just looking at how black some of the parts are.

Vinnie M.

THE WORST OF THE WORST OF THE WORST!! CALLED ASK IF THEY HAD SMOKED TURKEY WINGS. AN ASIAN WOMAN ASKED HOW MANY. I SAID A HUNDRED AND FIFTY. SHE PUT ME ON HOLD WITHOUT PUTTING ME ON ACTUAL HOLD. WHEN SHE WAS DONE, SHE ASKED ME WHEN I NEEDED THEM. I SAID BY FEB 28th. SHE THEN ASKED WHAT TYPE OF CHICKEN: YOUNG/RED/ETC ETC. I CORRECTED HER AND SAID SMOKED TURKEY 🦃 WINGS. SHE ANSWERED AND SAID WHAT KIND OF CHICKEN. 😤🙄🤔😑😑😑😑 THIS WENT ON AT LEAST 15 MORE TIMES UNTIL I JUST SCREAMED AT HER! NO EXCUSE FOR HER TO ACT THIS WAY. NONE. JUST USELESS

Allie A.

Great chicken, fish, and amazing service. Had a last minute big order and the owner went out of his way to make sure I got what I needed and was completely satisfied with the outcome. Definitely have been and will be continuing to pick up from there! Yum!

Will J.

So I walked under the Esperanza sign and under the Pink Line. I walked in the door of Pollos Vivo and my nostrils filled with the fragrance of chicken dander. Three men in butcher aprons greeted me behind a counter stacked high with fresh eggs in cartons, two for a fiver. "Hello"! "Hello"! "Hola"! I explained, "I am here to see the chickens"! They nodded and smiled and I looked down a narrow hallway to see dozens in cages stacked up floor to ceiling, dozens laying dozens. I had that moment where I took a mental picture to draw later. Remembering my binge watching of the Sopranos, Tony sold off his live chicken store in Newark, knowing he was making life harder for the neighborhood cooks who insisted on totally fresh chickens and eggs. None of these cooks would be too thrilled with the Jamba Juice to come. But he sold anyways after a bit of delay.

My mother raised her own chickens in our sheds. Her mother Stella and her husband, Stanley, would drive out in winter time and Stanley and I would harvest the chickens. I would catch and Stanley would chop and Stella and her daughter would pluck. Stella and her daughter could make soup from the blood and make noodles on the kitchen table. I think the word for Chicken Blood Soup is czarnina. I'll have to look that up. We ate soup throughout the weekend and through the rest of winter, unfreezing what we needed.

I have time now to recreate my mother's recipes, written down in a now lost card file.

There's a whole lot of Chicken Soup making going on. I read a friend's Facebook story when a friend gave her a flock of stew hens and she put up Mason jars of low fat chicken stock for her larder. She's my age and yet looks the same as when I met her almost two decades ago. Is Chicken Soup the secret to longevity?

Amazed to learn that the chicken has a jungle bird that lives in Thailand in its ancestry.