Pollock Pines True Value Hardware - Pollock Pines, California

Address: 6416 Pony Express Trail, Pollock Pines, CA 95726.
Phone: 5306441446.
Website: stores.truevalue.com
Specialties: Hardware store, Do-it-yourself shop, Glass cutting service, Key duplication service, Paint store, Plumbing supply store, Propane supplier, Tool rental service, Tool repair shop, Tool store.
Other points of interest: Curbside pickup, In-store pickup, In-store shopping, Onsite services, Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Assembly service, Repair services, Service guarantee, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 141 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Pollock Pines True Value Hardware

☎️5306441446

⏰ Open Hours of Pollock Pines True Value Hardware

Monday: 7:30 AM–6 PM
Tuesday: 7:30 AM–6 PM
Wednesday: 7:30 AM–6 PM
Thursday: 7:30 AM–6 PM
Friday: 7:30 AM–6 PM
Saturday: 7:30 AM–6 PM
Sunday: 8 AM–5 PM

Pollock Pines True Value Hardware is a well-established and reputable hardware store located at 6416 Pony Express Trail, Pollock Pines, CA 95726. The store can be contacted via phone at 5306441446 or visited on their website at stores.truevalue.com. This store specializes in a wide range of services and products, making it an ideal destination for those who are passionate about DIY projects, as well as professionals looking for reliable tools and supplies.

Specialties offered at Pollock Pines True Value Hardware include a hardware store, do-it-yourself shop, glass cutting service, key duplication service, paint store, plumbing supply store, propane supplier, tool rental service, tool repair shop, and tool store. This extensive selection of services and products, combined with their knowledgeable staff, ensures that customers will find exactly what they need for their specific projects.

In addition to their exceptional services, Pollock Pines True Value Hardware also provides several valuable points of interest for their customers. These include curbside pickup, in-store pickup, in-store shopping, onsite services, delivery, same-day delivery, wheelchair accessible entrance, wheelchair accessible parking lot, assembly service, repair services, service guarantee, quick visit, and various payment methods such as credit cards, debit cards, NFC mobile payments, and credit cards.

The store has garnered a positive reputation, as evidenced by the 141 reviews on Google My Business, with an average rating of 4.5/5. This high rating speaks to the consistent quality of service and products provided by Pollock Pines True Value Hardware.

👍 Reviews of Pollock Pines True Value Hardware

Pollock Pines True Value Hardware - Pollock Pines, California

MrGSNorris

3/5

I understand there is a theft problem in California, but they treat every customer as if they are a thief. My wife and I went in for some spray paint. They asked if we needed help finding anything as soon as we walked in. We have lived up here for 6 years, and go there from time to time if it's an emergency. I know what isle the paint is in so we said "no thanks". He seemed bothered by that and proceeded to follow us and stand behind us watching our every move. It was very uncomfortable to the point that my wife even pointed it out to me. I noticed another couple walk in and he had to go away from us for a second to go ask them if they needed help finding anything. They also said "no thank you" . He then was going from one isle to the next to keep an eye on both couples. My wife wanted to look at paint samples after we got the spray paint and I was going to grab some Grinding discs . Now he was running between three isles trying to watch the other couple as well as my wife and I. Another employee came over to relieve him so he could go stand behind the other couple. It was very uncomfortable, and I've noticed the same behavior on prior visits. I get that there are some tweakers in PP but to treat every customer that walks in the door, as if they are going to steal from your business is just bad buisness. With the new Harbor Freight that just opened down the hill, I think they should be a little more welcoming to the customers that are willing to pay their high prices. We want to support our local businesses, but not if they are going to be such weirdos. It's actually kind of creepy to have the employee watching your every move with a fake smile . I think this will be our last visit to this establishment. It's just a shame that they want to push away one of the few people that are still willing to pay more for convenience.

Susan S.

1/5

Small businesses just are not like they used to be. I will spend the gas to go to Placerville Home Depot or my favorite Churchill Hardware in Cameron Park.
I was returning an item WITH the receipt AND buying the correct item I needed. I was being charged a 20% restocking fee on a total of $17 purchase PLUS the new items I needed were $3.57 less so they owed me money but because I didn’t have the card I purchased with they would NOT return it. Now ordering from Amazon. This is why small businesses go under, NO Customer Service!!!!

Tyler B.

1/5

Nothing but old people working here and every single one is rude and a think they know it all but don't and don't wait two seconds before talking shyt about a customer who has barely left the store just down right rude place

Kevin C.

4/5

I like keeping money in my community so I try to shop locally. Friendly staff, very helpful right when you walk in the door. No waiting on big box store staff to help and the hardware store always has what I need.

Bruce B.

5/5

Great store, great people.

A note tho
A person's integrity is very important, if I return an item that is of poor quality, it's not because I damaged it, it's because it's poor quality.
I'm straight up.

Danielle U.

5/5

Best hardware store experience ever! Rotor loves everyone there, and they are so sweet to him... plus they are so careful to stock a little bit of everything we all might need in a pinch and will always special order anything else. It's cheaper than driving to the big box place and it's fun to visit.

Fern S. (. F. F.

5/5

Living in a town with very few stores, somehow we got lucky enough to have our own Hardware store. It's kind of the place "where everybody knows your name" and the staff is made up of neighbors who know why your toilet fixture is worn out and how to replace it. They've got every kind of tool, gadget, fixture and impulse gifts that a person could need. I love it.

Geneva O.

5/5

Love this store! The people are very friendly and helpful! You will never find yourself wandering around looking for something on your own waiting for help. The prices are a little higher than going to Home Depot but it is usually worth it to not have to drive into Placerville if you are in the area