Farmers Insurance - Monica Diaz Agency - Northridge, California

Jan Gaxiola

I recently had the pleasure of working with Monica Diaz to secure life insurance, and I couldn't be more satisfied with the experience. From the very first consultation, she took the time to listen to my needs and answer all of my questions with clarity and professionalism. Monica Diaz was extremely knowledgeable about the different policy options, ensuring I fully understood what was best for my situation.
What stood out the most was her genuine care and dedication to making sure I felt confident and secure in my decision. There was never any pressure, just helpful guidance that made the entire process smooth and stress-free. I truly appreciated the transparency and the way she broke down complex insurance terms into simple language.
I highly recommend Monica Diaz to anyone looking for personalized and trustworthy insurance advice. It's rare to find someone who makes a potentially overwhelming process this easy and enjoyable!

Bee Eff

Monica Diaz was very helpful when she signed me up for a new home insurance, however when i needed her help for a non-renewal of same policy, she was nowhere to be found. I texted her many times, tried to call her many times, i sent her email messages - NO REPLY AT ALL. Sad to say she never cared... Until the house exploded, got into fire and the house burned down without insurance.

Dr. Michael Shahbazian, D.C.

Efficient, experienced, professional and courteous service!!
Monica took the time to ask what our specific insurance needs are and explained all options available to us. She did not sell us more coverages / policies than we needed. Monica was patient and we never felt pressured or rushed. With the help of Monica and his team, we have all of our properties and vehicles insured along with additional coverages. It would be in your best interest to take a moment and give Monica the opportunity to earn your business. We greatly appreciated her customer service!

HIGHLY RECOMMEND MONICA DIAZ WITH FARMERS INSURANCE!
5 STAR SERVICE

Yuliana Sada

Monica Diaz took the time to analyze my brother and I current insurance policies and was able to make some great recommendations. Monica is very trustworthy and provides excellent customer service. I have known Monica for many years and she is a woman with great integrity, work ethic, is trustworthy and one of the nicest persons I know. I would highly recommend Monica to anyone without hesitation.

Crystal Batista

Monica is so kind and helpful. In signing for a new lease, I called her multiple times for advice and she was so prompt in answering my questions and updating my insurance policy. I highly recommend her services because she truly goes above and beyond.

Emily Sallach

Nikki Basi is absolutely wonderful. She is super friendly and genuinely cares about her clients and their needs. She works tirelessly for you to get the best deals. She reviews our policies annually to make sure we still have the best rate for the best coverage possible. I use her for my auto, house, earthquake and soon to be business. I couldn't ask for a better agent. Plus her educational videos are always so fun and entertaining. Hire Nikki as your agent. She is the BEST in the biz!

Bohdan Povetiev

Farmers is my first car insurance provider. Dealing with them is simple, straightforward and stress-free. They are also able to provide me with the best rate, which is at least $100 lower per month than other major car insurance providers. I was previously dealing with a representative who has since retired, but my new representative, Monica Diaz, reached out to me herself and managed to make the transition process simple and fast. Overall, I can recommend Farmers as a high-quality car insurance provider.

Vincent Ybanez

Monica Diaz and her partner Sheila Chang were an absolute delight to work with. They were extremely friendly and very personable to my needs. They always had a smile on their face and kept a fun tone the entire time. They seem to really go out of their to keep a high customer relationship You can tell how far and beyond they are willing to go for their customers and I can't recommend them enough!